Job Description

Bay Medical Group are recruiting for a part time administrator to work as part of the Medicine Management Team at Heysham Primary Care Centre.
This position is for 34 hours per week, working 8 until 5pm Monday to Thursday.
Interviews will be on the 29th October 2025.
Main duties of the job
To work as part of the Medicines Management Team to enable the Practice to offer quality patient care.
To issue prescriptions as requested and maintain information in patient computer records.
To work in line with the MMT Protocol / Flow chart.
Undertake a variety of administrative duties to assist the smooth running of the practice.
About us
Bay Medical Group is a single, at scale provider of general practice services to the population of Morecambe and Heysham. We have 5 sites across the town and have a patient population of c54,000. We have an established Bay Primary Care Network (PCN) and work closely with other service providers and voluntary sector to improve the health and wellbeing of our local population.
Working for us we can offer you:

• A comprehensive induction to the role and training plan
• Access to the NHS Pension Scheme
• Possible career development in customer service, health care and administration
• 25 days annual leave, increasing to 30 days (exclusive of public holidays)
• Access to Occupational Sick Pay scheme after one year.
• Access to NHS discount scheme
• Cycle to work scheme

For further information about the benefits of working for us visit https://www.baymedicalgroup.co.uk/benefits.
Bay Medical Group - for happier, healthier people
We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Details
Date posted
16 October 2025
Pay scheme
Other
Salary
24,070 to 24,833 a year pro rata based on 37.5 hours per week.
Contract
Permanent
Working pattern
Part-time
Reference number
A3044-25-0023
Job locations
Heysham Primary Care Centre
Middleton Way
Heysham
Morecambe
Lancashire
LA3 2LE
Job description
Job responsibilities
MAJOR DUTIES
Management of prescribing records

• Ensure that all requests for repeat prescriptions are actioned, where possible, within two working days.
• Check that all repeat items requested are due to be issued.
• Any items not on repeat prescription that are requested by a patient need to be managed in line with MMT Protocol / Flow Chart.
• Add items as requested for Dressings/ Nutrition and Ostomy purposes.
• Synchronisation of items on repeat prescription.
• Amend quantity of medication if appropriate.
• Liaising with Local Pharmacies.
• Manage incoming MMT phonelines (Patient/Pharmacy/Internal).
• Action EMIS Access and Pharmacy emails.
• Supporting BMG colleagues with queries where appropriate.
• Use Standard Operating Procedures (SOPs) to Issue holiday prescriptions.
• Check Gap in Issue / Medicine Compliance following (SOPs)
• Manage Drugs Cabinet for Emergency Trolley/Site use.
• Communicate effectively with our patients via digital and non-digital platforms.

Job description
Job responsibilities
MAJOR DUTIES
Management of prescribing records

• Ensure that all requests for repeat prescriptions are actioned, where possible, within two working days.
• Check that all repeat items requested are due to be issued.
• Any items not on repeat prescription that are requested by a patient need to be managed in line with MMT Protocol / Flow Chart.
• Add items as requested for Dressings/ Nutrition and Ostomy purposes.
• Synchronisation of items on repeat prescription.
• Amend quantity of medication if appropriate.
• Liaising with Local Pharmacies.
• Manage incoming MMT phonelines (Patient/Pharmacy/Internal).
• Action EMIS Access and Pharmacy emails.
• Supporting BMG colleagues with queries where appropriate.
• Use Standard Operating Procedures (SOPs) to Issue holiday prescriptions.
• Check Gap in Issue / Medicine Compliance following (SOPs)
• Manage Drugs Cabinet for Emergency Trolley/Site use.
• Communicate effectively with our patients via digital and non-digital platforms.

Person Specification
Other
Desirable

• Flexible with overtime to meet the needs of the business.

Characteristics
Essential

• Focussed on delivering a quality service.
• Can function under pressure.
• Understanding of confidentiality.
• Confident with delegated responsibility.
• Good attendance/ time keeping record.
• Physically able to undertake responsibilities of the role.
• Presentable and tidy appearance.

Experience
Essential

• Proficient in use of Microsoft Word, Outlook.
• Operating as part of a team.

Desirable

• Working in a Primary Care setting.
• Customer Service.
• Knowledge of medication & Medical Terminology.

Skills
Essential

• Excellent communication skills.
• Confident working with people face to face and over the telephone.
• Keyboard skills for regular use of computer systems.
• Organisational skills.
• Accuracy.
• Mentally and emotionally able to deal with the demands of the role e.g. distressed patients/ pressurised environment

Desirable

• Knowledge of medical terminology.
• Use of EMIS system.

Qualifications
Essential

• Good level of education

Desirable

• GCSE English and Maths

Person Specification
Other
Desirable

• Flexible with overtime to meet the needs of the business.

Characteristics
Essential

• Focussed on delivering a quality service.
• Can function under pressure.
• Understanding of confidentiality.
• Confident with delegated responsibility.
• Good attendance/ time keeping record.
• Physically able to undertake responsibilities of the role.
• Presentable and tidy appearance.

Experience
Essential

• Proficient in use of Microsoft Word, Outlook.
• Operating as part of a team.

Desirable

• Working in a Primary Care setting.
• Customer Service.
• Knowledge of medication & Medical Terminology.

Skills
Essential

• Excellent communication skills.
• Confident working with people face to face and over the telephone.
• Keyboard skills for regular use of computer systems.
• Organisational skills.
• Accuracy.
• Mentally and emotionally able to deal with the demands of the role e.g. distressed patients/ pressurised environment

Desirable

• Knowledge of medical terminology.
• Use of EMIS system.

Qualifications
Essential

• Good level of education

Desirable

• GCSE English and Maths

Skills Required