Job Description

Job Summary

We are seeking a dedicated and efficient Retail & Medicines Counter Assistant to join our team. The ideal candidate will play a crucial role in providing exceptional customer service and support within a pharmacy environment. This position involves assisting customers, managing medication requests and ensuring smooth operation of the retail medicines counter. A background in pharmacy or patient care is desirable but not essential.

Responsibilities

Greet customers warmly and assist them with their enquiries at the counter. Process prescription requests and collections accurately and efficiently, ensuring compliance with all regulations. Provide information on medication administration and self care as needed. Maintain an organised workspace, ensuring that all products are well-stocked and displayed appropriately. Collaborate with pharmacy technicians and other staff to ensure a seamless service delivery. Assist in managing stock levels and placing orders for stock replenishment when necessary. Uphold the highest standards of cleanliness and organisation within the pharmacy retail area.

Skills

Strong understanding of patient care principles. Excellent communication skills, both verbal and written, with a focus on customer service. Ability to work efficiently under pressure while maintaining attention to detail. Proficient in using computer systems for processing orders and managing stock. A proactive attitude towards problem-solving and a willingness to learn new skills. Strong organisational skills with the ability to multitask effectively in a fast-paced environment.
If you are passionate about providing quality service in a healthcare setting and possess the relevant skills, we encourage you to apply for this rewarding position.

Job Type: Full-time

Pay: 10.00-12.21 per hour

Expected hours: 40 per week

Benefits:

Company pension Employee discount On-site parking
Language:

English (required)
Work Location: In person

Application deadline: 01/09/2025