Job Description

Job Ref:

VIR1621

Branch:

Virgin Hotels Edinburgh

Location:

Virgin Hotels Edinburgh

Salary/Benefits:

Great hourly rate + tronc!

Contract type:

Permanent

Hours:

Part Time

Hours per week:

8-40

Posted date:

25/08/2025

Closing date:

26/09/2025

Who we are:

We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new or had fun working that day.

Why work with Virgin Hotels:

Because it is fun, of course! But we appreciate that fun isn't always enough - what else is in it for you?


Lots of social events throughout the year, where we can get together and have a good time Regular training opportunities, including wine, spirits, service and menu tastings A paid day off for your birthday Paid leave to volunteer to spend time with the causes closest to your heart, for every teammate Generous family-friendly policies and allowances Teammate discount at Virgin Hotels and 20 other Virgin brands! Training and development, including apprenticeships Teammate meals and drinks provided 4 x your salary life assurance policy Employee Assistance Program that includes health and well-being advice and support Company Sick Pay

Your mission:

Should you choose to accept it...



If you consider yourself a hospitality professional and have a passion for making people happy with your special skills, then this job is surely for you! If you can communicate, coordinate and work well with other teammates in serving our guests, then you will have a successful career with us. Most of all, we want you to have FUN since you play a huge role in creating that memorable guest experience!

The Details:

What exactly you will be doing...


Serving guests at a wide range of events from weddings to conferences, product launches, drinks receptions and other special events Setting up and packing down event spaces Learn and retain knowledge of Banquet Event Orders and event setup standards Learn and retain food beverage menu knowledge Take and deliver food and beverage orders Use excellent communication skills with guests, staff, including verbal, written and body language Maintain a clean, hygienic and organised work environment, including stocking of supplies, polishing cutlery/glassware, folding napkins, cleaning menus, sanitising tables, etc. Clear tables and carry plates to the dishwashing area Prepare basic beverages Enthusiastically describe details of food dishes and beverages at the time of delivery to guests The ME assistant must execute fabulous guest service and be a team player!

Key Skills Required

Lift and carry 15kgs, carry and balance plates and cocktail trays on a regular and frequent basis Stand for periods of 8-10 hours Work with others in a team, while constantly advocating for your guests Ability to communicate clearly in verbal and written English Comply with all Health Safety procedures, as well as Scottish Licensing Laws Maintain a neat, clean and well-groomed appearance per hotel standards Bend, squat and stretch in areas of limited space to perform, cleaning, organisation and other duties Adhere to hotel policies, including but not limited to attendance, safety and behaviour Ability to work a fully flexible shift pattern

Background must-have:

Current, legal and unrestricted right to work in the United Kingdom High school or equivalent education required. Preferred: 1-2 years' experience in a guest-facing hospitality role.

We believe that our team should be reflective of the world. We welcome all, regardless of race, ethnicity, country of origin, sexual orientation, gender, disability, spiritual beliefs or any other component of identity. Virgin Hotels celebrates diversity and welcomes teammates from all backgrounds. We are proud to be an inclusive and Equal Opportunity Employer

REDEFINING LUXURY HOTELS IN EDINBURGH

DISCOVER YOUR PLACE IN THE CITY



Think you know what Scottish luxury looks like? Think again. Situated in the historic India Buildings, Virgin Hotels Edinburgh is reimagining the Old Town, marrying its iconic Victorian architecture with distinctive, contemporary design. Inside the hotel, you'll experience a world that revolves around you - from our signature chamber design to numerous drinking, dining and entertainment options that you'll never want to leave. When you do venture out, you'll find Edinburgh's top attractions in walking distance. Fancy a stroll around Edinburgh Castle? Easy - it's only 4 minutes away. Want to snap Victoria Street for your Insta? No sweat, it's on your doorstep. Buckle up, we put you so close to history it's basically time travel.