Job Description

About Us

Mytton Fold Hotel is an independent, family-owned hotel nestled in the heart of the Ribble Valley. We're known for our warm Lancashire hospitality, stylish spaces, and exceptional service. Our hotel hosts everything from corporate meetings and conferences to weddings and private celebrations, all delivered with care and attention to detail.

We're now looking for a

Meeting & Events Sales Coordinator

to join our friendly and professional team, helping us grow and deliver outstanding experiences for our guests.

The Role

As our Meeting & Events Sales Coordinator, you'll be the first point of contact for all event enquiries -- providing a professional, efficient, and welcoming service to new and existing clients.

You'll manage the process from initial enquiry through to handover to the operations team, ensuring every detail is captured and expectations are exceeded.

Key Responsibilities:

Handle incoming meeting and event enquiries by phone and email, converting leads into confirmed bookings Prepare accurate proposals, contracts, and event function sheets Build and maintain strong relationships with corporate and leisure clients Maximise revenue through effective up-selling and attention to detail Liaise with the operations, kitchen, and reception teams to ensure seamless event delivery Maintain accurate records and follow up promptly on enquiries Support the Sales Team with reporting and promotional activities

About You

We're looking for someone who is:

Organised, proactive, and detail-oriented Confident communicating with clients and colleagues at all levels Passionate about hospitality, sales, and delivering exceptional service Able to manage multiple bookings and deadlines with ease Competent in Microsoft Office and ideally experienced with hotel or venue booking systems

Experience:

Previous experience in a hotel, conference, or event sales role is required, though full training will be provided for the right candidate.

What We Offer

Competitive salary Staff discounts on food, drink, and accommodation Free on-site parking Ongoing training and career progression opportunities A supportive, friendly working environment
Job Types: Full-time, Permanent

Pay: 28,000.00 per year

Benefits:

Company pension Employee discount Free parking On-site parking Private medical insurance Sick pay
Experience:

Customer service: 2 years (preferred) Sales: 2 years (preferred) Events management: 1 year (preferred)
Work Location: In person