Job Description

Our stylish hotel, which has inimitable river views and is situated between Lambeth and Vauxhall bridges, just south of the river. The hotel hosts 142 bedrooms including exquisite suites.

As a Meeting & Events Sales Executive, you will be instrumental in generating and converting meetings and event leads, with a strong focus on driving bookings into our private event spaces and increasing revenue across our food & beverage outlets. Collaborating closely with the operations team, you will ensure that all events meet the highest standards of service and exceed client expectations.

At Hyatt Regency London - Albert Embankment, we seek individuals who are dynamic, confident, and ambitious--those who strive for excellence and empower our guests to succeed.

Duties and Responsibilities

Business Development

Proactively identify and secure new meeting and event business opportunities through direct sales, networking, and marketing initiatives.

Develop and maintain relationships with key corporate clients, event planners, and agencies.

Attend industry events, trade shows, and networking functions to promote the hotel's meetings and event offerings.

Client & Relationship Management

Develop strong, long-term relationships with key accounts and prospective clients.

Serve as the primary contact for meeting, events and F&B clients, ensuring seamless communication and exceptional service.

Drive repeat business by enhancing the overall guest experience and cultivating loyalty.

Sales Strategy & Planning

Support the development and execution of the hotel's F&B and events sales plan.

Collaborate with Sales, Marketing, and F&B leaders to align initiatives with revenue and branding goals.

Monitor market trends, guest preferences, and competitive activity to guide sales strategy.

Sales Performance & Reporting

Meet or exceed revenue targets through active sales efforts and account management.

Produce accurate sales forecasts and reports to evaluate business performance and inform future actions.

Track pipeline activity, lead generation, and conversion to ensure consistent growth.

Team & Cross-Functional Collaboration

Coordinate with the F&B, Marketing, and Operations teams to deliver high-quality events and experiences.

Participate in sales meetings, promotional planning, and operational briefings to ensure alignment across departments.

Lead and inspire hostess or restaurant sales teams where applicable.

Community Engagement & Brand Visibility

Represent the hotel at relevant networking events, trade shows, and industry associations.

Support initiatives that enhance the hotel's presence in the local community and key markets.

Promote awareness of Hyatt F&B offerings and maintain strong brand representation.

Guest Experience

Actively participate in hosting client site inspections, familiarization trips, and on-property events.

Ensure smooth handling of special guest requests and feedback through clear communication and follow-up.

Promote loyalty programs and other guest engagement tools to enhance overall satisfaction.

Responsible Business

Identify operational challenges and work with relevant departments to implement solutions.

Ensure adherence to all company policies, health and safety procedures, and legal compliance.

Perform additional duties as assigned, including acting as Manager on Duty when required.

Candidate Profile

Knowledgeable and passionate about spirits Meeting & Events.

Friendly smile and passionate and ready to make a difference.

A team player with excellent communication and interpersonal skills.

Brimming with enthusiasm, can-do attitude and bags of personality.

Strong work and personal ethic.

Empathy towards customers and colleagues alike.

Attention to details.

Pride in what you do.

Look good, feel good, work well ... first impression is a lasting impression.

What we offer:

Competitive salary+ service charge

Employee discount across Hyatt hotels

Career Progression to everybody who wants to grow and develop within the company or industry

The opportunity to be part of a fantastic team and working for a Brand defining Hotel.

28 Annual Holidays

Pension Scheme

Job Type: Full-time

Pay: 30,000.00-32,000.00 per year

Additional pay:

Bonus scheme Yearly bonus
Schedule:

8 hour shift Day shift Monday to Friday
Work Location: In person

Reference ID: Meeting & Events Sales Executive