We have an exciting opportunity for a motivated and committed individual to join our Customer Services Team at Head Office (based at Yate Active Lifestyle Centre) in the role of Membership Administrator.
As a Membership Administrator you will:
Carry out administration linked to customer memberships and swimming lessons
Help to retain existing members
Deal with customer complaints and issues as necessary
Create reports
Ensure consistency and accuracy across the membership databases and associated administration
Work closely with the contact centre, finance team and other company departments on the administration and accuracy of the membership database and procedures
We want to hear from you if you:
Have a minimum of 3 GCSEs including Maths at Grade C or above (or equivalent)
Have experience of administrative work and good keyboard skills
Have experience of drafting letters and emails
Have significant experience of using computer systems, in particular membership databases, Word and Excel
Have good numeric skills
Please download the job description on the right hand side of this page for full details of the role.
12 Month Fixed Term Contract (Maternity Leave Cover)
Applications will close on Friday 26th September 2025
If you have any questions, please contact the HR Team on 01454 279 940.
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