Job Description

Position: Gym Sales Associate

Working Hours

We need to decide between

25 or 30 hours per week

, with the following schedule:

Monday - Thursday

: Varying hours between

10:00 - 20:00

Alternating Fridays and Saturdays: Every other week
This structure ensures we have consistent coverage during peak hours while maintaining flexibility for business needs.

Compensation

Base salary: Competitive standard wage Performance incentives: Heavily incentivized based on hitting monthly sales targets Overachievement bonuses: Additional earnings for exceeding monthly targets
This model encourages a results-driven approach while rewarding strong performance.

Key Responsibilities

1. Sales & Membership Growth

Actively promote Jetts Greengates membership options, facilities, and services Conduct outbound calls and engage in community outreach to attract new members Convert leads into memberships while delivering exceptional customer service

2. Customer Engagement & Retention

Build strong relationships with members and promptly address concerns Promote gym challenges, events, and classes to encourage engagement Gather and analyse member feedback to improve customer experience Work alongside GM to improve attrition and implement action plans for retaining member cancellations, including obtaining cancellation fees

3. Operational & Administrative Support

Maintain a clean, organized, and welcoming reception and sales area Assist with membership sign-ups, updates, and administrative tasks Manage promotional materials and product inventory

4. Marketing & Community Outreach

Participate in local marketing initiatives and social media engagement Represent Jetts Greengates at community events to drive brand awareness Build up a B2B portfolio and drive corporate memberships with local businesses

Targets & KPIs

1. Sales Targets

Meet or exceed monthly membership sign-up goals Increase upselling of additional services (e.g., personal training packages)

2. Retention Metrics

Maintain or improve monthly member retention rates Achieve high renewal rates for memberships

3. Customer Engagement KPIs

Respond to member inquiries within 24 hours Maintain a high customer feedback score through surveys and reviews

4. Community & Marketing Goals

Attend at least two community events per quarter Increase social media engagement (likes, shares, comments) by a set percentage Utilise GymSales for email and SMS campaigns to promote referral benefits, in club activities and drive appointments

Ideal Candidate Profile

Strong communication and interpersonal skills Passionate about fitness and promoting a healthy lifestyle Sales-driven and motivated to exceed targets Highly organized and able to multitask Experience in sales, customer service, or the fitness industry (preferred but not essential)

Employee Benefits

Competitive salary with performance-based incentives Free Jetts Greengates gym membership Free car parking Free gym membership for one family member Supportive and dynamic team environment
Job Types: Part-time, Temp to perm

Pay: 13.00 per hour

Benefits:

Company events Free fitness classes Free parking Gym membership On-site gym On-site parking
Work Location: In person