Job Description

Ref Number

B01-05177

Professional Expertise

Student Well-being and Registry

Department

Vice-President (Operations) (B01)

Location

London

Working Pattern

Full time

Salary

43,981-52,586

Contract Type

Fixed-term

Working Type

Hybrid

Available for Secondment

Yes

Closing Date

09-Sep-2025

About us

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UCL's Student Counselling Services (SCS) are part of Student Support and Wellbeing Services (SSWS). SSWS provides holistic support for all students at UCL, helping them to stay well and perform at the best of their ability. In SCS we undertake psychological assessments of individual students in order to help them identify and solve their problems, to identify clinically significant disorders as appropriate, and to help students determine and pursue the most appropriate treatment plan. We provide high-quality, time-limited individual cognitive behavioural therapy, psychodynamic counselling, psychiatric support and personal development workshops both face-to-face and online via telephone and video. We liaise with and refer to other professionals within and outside SCS as appropriate.

About the role

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We are looking to recruit an experienced Mental Health Coordinator to join our team, where they will be responsible for providing information, advice and support to disabled students and prospective students and those who may be affected by wellbeing and/or mental health difficulties. This includes face to face (drop-in sessions and appointments), telephone and email support. The postholder will identify reasonable adjustments for individual students and liaise with academic and other staff to ensure their needs are disseminated in a confidential manner, as well as promoting the service and leading on wellbeing initiatives throughout the UCL community.



This is an internal recruitment advert, available to current UCL staff and eligible workers only, and will be maternity cover until 30 September 2026 or the return of the substantive postholder, whichever is the earlier.



If you have any queries about the role, please contact Passant Khalifa at: p.khalifa@ucl.ac.uk



If you have any queries about the role, please contact Jasper Hardcastle at: jasper.hardcastle@ucl.ac.uk

About you

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Applicants must be knowledgeable in issues relating to student welfare and community support services and must have an understanding of the UK higher education sector, UK disability legislation, Disabled Students Allowance (DSA) and confidentiality and data protection issues. You will have excellent communication skills, both verbal and written, together with excellent interpersonal skills, with the ability to liaise with a diverse range of people. You must be effective in prioritising tasks whist managing a demanding workload and be able to remain calm under pressure, for example when dealing with challenging and stressful situations.

What we offer

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As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:


41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days) pro-rata. Additional 5 days' annual leave purchase scheme Defined benefit career average revalued earnings pension scheme (CARE) Cycle to work scheme and season ticket loan Immigration loan Relocation scheme for certain posts On-Site nursery On-site gym Enhanced maternity, paternity and adoption pay Employee assistance programme: Staff Support Service Discounted medical insurance

Visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more.

Our commitment to Equality, Diversity and Inclusion

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As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.



We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce.



These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.



You can read more about our commitment to Equality, Diversity and Inclusion here : https://www.ucl.ac.uk/equality-diversity-inclusion/