Job Description

To provide an integrated, comprehensive, clerical, and administrative support service to the Mental Health Pathway Team at HMP Isis Prison.



Using electronic clinical record system SystmOne, email, intranet,

Internet, prison computer systems, and Microsoft packages as

required.



Contribute to clear pathway management to ensure ongoing care for every person requiring is received.



Preparing any mental health promotional material and health promotion material, ensuring this is kept up to date.



Preparing and presenting any statistical returns as necessary.



Minute meetings e.g. case conferences/professional meetings and pathway meetings as required, distributing as appropriate and taking administrative follow-up acting on own initiative.



Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.



We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.



Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:



We're Kind



We're Fair



We Listen



We Care



Liaise with family and/or significant others, community healthcare

services, liaison and diversion teams, police custody services and

courts and other prisons of those imprisoned to obtain more clarity

around patients' medical history and ongoing care needs on arrival and release/transfer.



Collect and produce all relevant clinical history to ensure safety,

continuity of care and minimal re-assessments for the patients,

ensuring that the records held for residents are up to date and

accurate.



Ensure information is shared where appropriate and consent has been given to ensure that care plans and risks for residents are widely understood by all staff supporting them, including HMPPS staff where appropriate.



Dealing with incoming correspondence on a daily basis, distributing

and taking appropriate action as necessary and ensuring urgent items are brought to the attention of a member of the team.



Preparing, sending, scanning of all clinical letters, correspondence and information required by the mental health pathway team.



Audio typing/typing mental health assessments, referrals and

correspondence.



Contributing to maintaining the mental health referral database,

caseloads and attending mental health referral meeting; following up

on actions to ensure they are complete in a timely manner.



Contribute to organising ACCT review arrangements with the

healthcare team to ensure all ACCT reviews are attended.



Maintaining database of all staff who have received ACCT/SASH

training and keeping this up to date.



Organising and contributing with CPA review meetings and s117

meetings.



Organise and support the process of mental health transfers and

maintaining a database on this.



Implementing and maintaining effective client filing systems, ensuring client records are safe, confidential, up to date and accessible.



Handling both routine and urgent matters using initiative and with

minimal supervision.



Use DATIX incident reporting for any near miss or incidents that

occurs as per Trust policy.



Supervising and offering leadership support to junior administration

staff.



Undertaking any other duties commensurate with the level of the post as required, ensuring efficient and effective running of the

department/section.



Participating in supervision and PDR/appraisal.



Provide support/cover to other administrative teams as/when require.



Clear precise communication with clinical teams working as part of the Mental Health Pathway team.



Liaise and work closely with the healthcare administration team to

ensure duplicating work is avoided and all administrative tasks are

undertaken efficiently.



Communicate and work closely with colleagues from other prisons for shared learning and joint working arrangements.



Liaison and telephone contact with all statutory and non-statutory

agencies, healthcare practitioners, GPs, consultants and solicitors etc...within prisons, hospitals and community health settings as required.



To act as first point of contact for incoming calls, taking accurate,

detailed messages as necessary ensuring these are passed on to the

appropriate personnel.



Providing and receiving complex and sensitive information.



Proactively communicating with colleagues on workload issues,

annual leave arrangements and administration issues.



Maintain sound working relationships and communication with all

colleagues within Oxleas, external agencies and stakeholders.

IMPORTANT INFORMATION PLEASE READ :

All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team.

You will need to provide:

Proof of right to work documentation



Proof of ID, needs to include 1 photographic ID



Proof of address documentation



Non-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code.

Address History:

5 years address history will be needed.



Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously.



Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited.



In order to assist you in obtaining a Police Certificate, guidance can be sought from: https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants



If the country you have resided in is not listed here, you can obtain the necessary information by contacting the relevant Embassy or High Commission for that Country. Their contact details can be found on the Foreign & Commonwealth Office website (http://www.fco.gov.uk/en).