Job Description

Working with Treasure Seekers

The ideal person for this role will have a passion to see people develop skills and change their lives for the better. You will need strong people skills, and be able to show patience and understanding whilst maintaining good professional boundaries. You'll be part of a team, so good communication is key. You'll also need to be self-motivated and confident working independently. Having a flexible and adaptable attitude is crucial, because the needs of those we work with can change quickly. A good level of emotional resilience is definitely an asset, and a non-judgemental approach to mental health, recovery, and relapse.

In all of our roles, either an Enhanced or basic DBS check and two references will be required before you can start working for us. That's just part of making sure everyone stays safe.

You'll thrive at Treasure Seekers if you:

? Really like people

? Care about building real community

? Feel like our vision and values resonate with you

? Work in a person-centred way

? Are passionate about both individual and system-level change

? Understand that all behaviour happens for a reason

? Can deliver service of the highest level to all kinds of people

? Work well as part of a team

? Can stay calm and not take things personally when someone's having a tough day

? Don't mind things getting messy sometimes

What you'll get from Treasure Seekers:

? A team that actually cares about people's lives improving

? Leaders who are hands-on and grounded in the day-to-day as much as possible

? A culture where feedback is welcomed. We listen, reflect, and act where appropriate

? A creative, forward-thinking approach. We are always evolving to meet people's real needs

? Loads of opportunities to learn and grow

? Flexible hours (within business needs)

? Supportive team culture that embraces neurodivergence and mental health

? Clear policies and procedures to keep everyone safe and treated fairly

? Casual dress code

? Clear accountability - we work to high standards, with oversight and contracts from the NHS and local council

Support you'll get with us:

? Access to our HR and Health & Safety platform

? Regular line management support

? 24/7 access to The Wellbeing Line - free, confidential mental health and wellbeing support from qualified professionals, available to everyone, plus consultations for anyone managing others

? An open-door culture. You're encouraged to speak up and supported when you do

? Reflection and debriefs after challenging situations

? Flexibility and understanding when life happens or things get tough

? Clear boundaries and escalation routes so you're not carrying things on your own

OATS (Open Access Therapeutic Support)

OATS is a peer-led support group offering a safe space for adults who experience

complex emotional needs. It's designed around trust, honesty and shared experience,

and the group is facilitated by trained professionals and volunteers with lived

experience. The service focuses on enabling people to express themselves, build

emotional resilience, and reduce isolation. The group is open and built on principles of

trauma-informed care. It is led and attended by those who may struggle regulating their

emotions, coming together to share experiences and provide support in their

community. Working in this team involves holding space for big emotions while

consistently modelling hope and calm.

Title of Role- OATS Support Worker

Purpose of Role

To enable people to become the best version of themselves by facilitating a peer-led therapeutic space where the group members help each other improve their emotional coping skills using trauma-informed approaches. The role broadly involves being in administrative role and facilitator role

Main Activities/Tasks

? To have an understanding of mental health

? To assist with maintaining a clean and tidy environment

? To support and engage with the wider CEN team in administration - back office work. This may include any day to day needs and concerns, being a part of debriefing and supporting the team of facilitators

? To ensure all tasks regarding registration of members, buddying appointments, and other necessary communications/notes have been actioned during shift

? To support and engage with the wider team in the role of facilitator to facilitate the group sessions

? To attend all supervisions to be able to facilitate the group sessions as per the model

? To be able to communicate well, and be able to work flexibly with a large team

? To manage the environment, including dealing with any challenging behaviour as per the guidelines of OATS therapy model and KFT policies

? To work with the OATS Lead within their direction of leadership

? To attend training and regular professional development

? To take personal responsibility for understanding and applying safeguarding processes in all relevant situations

? To work with the Senior Leadership team

? To work within the policies and procedures of Kingfisher Treasure Seekers

? To promote Kingfisher Treasure Seekers and its work

? Any other duties as required

Hours 6 hours per week - includes possible 2 hours of supervision as overtime

Currently the shifts are on Mondays, Wednesdays and

Fridays 12.15pm to 3.15pm excluding Bank Holidays.

Location Treasure Seekers Building, 52 Westgate Street, Gloucester,

GL1 2NF

Main Point of Contact OATS Lead

Job Types: Part-time, Permanent

Pay: 12.50 per hour

Expected hours: No less than 6 per week

Benefits:

Company pension Employee discount Sick pay Store discount
Work Location: In person