Job Description

Job Title - Mental Health Recovery Support Worker

Location - Walsall

Salary - 12.51 per hour

Working hours - 35 hours

Shift Patterns - Early`s- 7.30-15.30, Days- 9.00-17.00, Lates- 13.30-21.30

As full time Support worker you will be required to be available for these times.

Sleep-ins are paid additionally

About the role

Lonsdale House provides short-term accommodation and round-the-clock support for up to 15 adults with mental health needs. Our service aims to empower residents by helping them build essential skills for independent living within the community.


We offer a move-on model, supporting individuals as they transition from hospital care or prevent hospital admission through early intervention. This includes:


Step-down provision for individuals recently discharged from hospital


Step-up provision to prevent unnecessary hospital admissions


In addition, we provide:


Crisis accommodation for up to 7 days, offering a safe and supportive environment as an alternative to inpatient care


Rehabilitation accommodation for up to 2 years, focusing on recovery and independence


Our crisis beds are available to individuals with a primary diagnosis of mental ill health. This short-term support helps reduce disruption to people`s lives by providing care in a homely setting until the immediate crisis is resolved.


Located in a residential area of Walsall, Lonsdale House offers a calm, community-based environment for recovery and growth.

About you

Experience supporting individuals experiencing mental ill health.


Experience of administration of medication would be an advantage.


Have strong communication and listening skills, enabling you to support service users in a calm, empathetic and empowering way. Be patient, resilient, and able to remain emotionally grounded when supporting individuals experiencing distress or crisis.


Be comfortable working both independently and as part of a multidisciplinary team, contributing effectively to care planning, risk awareness, and recovery-focused support.


Understand the importance of professional boundaries, confidentiality, and safeguarding, and are confident in recording clear, accurate notes.


The ability to be a natural care giver and someone who can communicate in an open and honest manner with your colleagues, residents and their visitors.

Please note that if you are successful in this role, we will require an enhanced DBS check to be completed. We will provide this for you.

About us

We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive.


We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest.


Everyone deserves a home, it`s a place from which we build our future, we thrive at home.


We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most.


Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them.


We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.

The GSA Way

We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.


A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.


Our five core commitments are:


We believe our customer is everything We are one team We are supportive and caring We are business-minded for social purpose We are curious and ambitious.

You can read more about the GSA Way in our recruitment pack.

Benefits

In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes:


Trust based flexible working and supportive and friendly teams 20 days annual holiday entitlement, increasing to 22 days Opportunity to buy or sell annual leave A defined contribution pension scheme GSA matches up to 6% contributions We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support. Access to Blue Light discount card membership Confidential Employee Assistance Programme (EAP). Cycle to work Scheme Eligible for occupational sick pay

How to apply

If this sounds like the exciting new challenge you`ve been waiting for, we`d love to hear from you.


Email your Cv to Recruitment.mailbox@greensquareaccord.co.uk or click apply now.


All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.



GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.



If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.