Job Description

1. To respond to individuals who require support / information / advice in relation to their mental health, to help them identify their support needs and link them with local services/activities that could meet those needs. This could include:

Community wellbeing activities

Support and preventative services including supporting individuals to gain access to these services

Services to resolve socio-economic needs (e.g. benefits advice, housing, prevention of homelessness) including supporting individuals to complete relevant paperwork.

Wider information and advice eg Citizens rights, entitlement and available support, helplines, information about mental health

Other, including other health services and support in a crisis.

2. Support and empower individuals to create their own action plan; setting their own goals and what help they need to get there through a proportionate assessment.

3. Support individuals to access services through various mechanisms such as coaching, making onward referrals, providing information or advice or arranging for additional support and assistance.

4. Use various techniques to assess individual' needs such as the 'What Matters' approach and motivational interviewing.

5. To deliver short term interventions to individuals in an agreed geographical area (subject to funding).

6. To maintain regular check-ins with individuals, to review progress and adjust plans as required.

7. To work as a lone worker delivering services face to face and over the telephone (responding to individual need) on a 121 basis. Delivery will be in local community settings.

8. To manage and document risk as appropriate.

9. The have an in-depth knowledge of local services and activities and to signpost individuals to.

10. To help to train, supervise and support volunteers as required.

11. To promote the concepts of social inclusion, early intervention and recovery and to work within Mind Monmouthshire's ethos and Mission Statement.

12. To accurately and efficiently manage all administration processes.

13. To deliver an effective service to meet set Service Level Agreement targets in conjunction with relevant manager.

14. To promote/publicise the service and establish positive engagement and input, as well as being involved in promoting general aspects of well-being and Mind Monmouthshire.

15. To maintain all required records of clients to support the running of this project.

16. Ensure that all monitoring, reporting and evaluation forms are completed on time and accurately and are securely stored in accordance with GDPR requirements.

17. Support all project evaluation activities as required.

18. To adhere to Mind Monmouthshire policies and procedures in all activities relating to the job role, in particular the Staff Code of Conduct, Health and Safety, Equality and Diversity, Safeguarding and Confidentiality.

19. To attend training relevant to the role either internally or externally.

20. Keep abreast of national themes, policy, legislation and local services relating to well-being.

21. To participate in supervision and annual appraisal with the relevant manager.

22. To support and contribute to our overall aim of the participation of people with experience of mental health problems, including within Mind in Gwent and to be committed to working alongside people with experience of mental health problems, as colleagues, (paid & unpaid) experts and campaigners.

23. To carry out any other tasks as reasonably required and directed by a manager.

We do not have a fixed closing date for this position; we'll close the recruitment once we have a sufficient number of suitable applications. Early application is recommended.

Job Types: Part-time, Fixed term contract
Contract length: 6 months

Pay: 28,598.00-31,022.00 per year

Expected hours: 30 per week

Work Location: In person