Job Description

The Vales have an exciting opportunity for Mental Healthcare Support Workers to join their team.
The Vales provides high-dependency rehabilitation to females who are detained under the Mental Health Act for treatment of their mental illness and/or disorder.
The Vales provides psychological interventions for patients with both mental health illnesses and personality disorders who require psychological therapies and who present with symptoms of complex trauma.
As a Mental Healthcare Support Worker on the Vales, you would be expected to support recovery, promote independence and facilitate achievement of goals whilst working alongside the nursing team and wider multidisciplinary team, which consists of occupational therapists, social workers, speciality doctors and consultants.
The successful candidate will be provided with a local induction on commencement of their role, which will include boundary training and knowledge around clinical processors and policies.
There is monthly clinical supervision provided to all staff to aid development, knowledge and support.
Regular management supervision will be provided and opportunities for continuing professional development within LPFT.
Due to the UKVI immigration changes, we are no longer able to offer sponsorship for this role. Please provide details of the visa type and expiry date in your application. Failure to provide the required information will result in your application being rejected.
Main duties of the job
Under the supervision of a registered nurse, participate in the development, implementation and maintenance of high-quality care within a ward environment through involvement in the assessment, planning, implementation and evaluation of patient care.
About us
Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,800 staff, and serving a population of over 766,000, our people lie at the heart of everything we do.
You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England, in an area heralded as a fantastic place to live and work. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of 'outstanding' for well-led and 'good' overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We're proud of this!
We are also leading the way in transforming care, with multi-million-pound transformation of patient environments and radical redesign of community services.
This is the time to join and help redesign our services of the future. We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.
Details
Date posted
28 October 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year per annum
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
274-11628-AI-A
Job locations
The Vales
Long Leys Road
Lincoln
LN1 1FS
Job description
Job responsibilities

• To work within the policies, protocols, and clinical procedures of Lincolnshire Partnership NHS Trust and to promote competent working practice within an integrated multi-disciplinary team.
• To liaise with the nurses and carry out assigned duties as a member of the multi-disciplinary mental health team.
• To be prepared to work on one's own initiative as necessary and report to the Nurses.
• Promote equality for all patients and understand their health needs.
• Demonstrate an awareness of service user and carer perspectives on the provision of treatment and continuing care.
• Participate regularly in clinical supervision sessions.
• Liaise with representatives from associated voluntary and statutory organisations and facilitate good communication processes.
• Attend in-service training and other study/refresher days to meet individual, statutory, and service needs.
• Participate in performance reviews.
• To work with service users to promote independence, maximising daily living skills.
• Assist in maintaining general and specific patient observations under the supervision of registered nursing staff.
• Facilitate and participate in recreational and physical activities in the provision of health and social care to service users.
• Demonstrate an understanding of the responsibilities regarding patients property and valuables, respecting cultural values.
• Always act in a manner that promotes and safeguards the interests and well-being patient.
• Actively promote a responsible, caring attitude at all times, treating all patients with dignity and respect.
• Always act in a manner that ensures no patient is the subject of any form of abuse.
• To report any incident that does not comply with the Trust policy regarding incident reporting.
• Participate in the escorting of patients as per the Unit procedures.
• Accompany patients and participate, as needed, in recreational activities.
• Maintain good order and cleanliness on the Unit

Job description
Job responsibilities

• To work within the policies, protocols, and clinical procedures of Lincolnshire Partnership NHS Trust and to promote competent working practice within an integrated multi-disciplinary team.
• To liaise with the nurses and carry out assigned duties as a member of the multi-disciplinary mental health team.
• To be prepared to work on one's own initiative as necessary and report to the Nurses.
• Promote equality for all patients and understand their health needs.
• Demonstrate an awareness of service user and carer perspectives on the provision of treatment and continuing care.
• Participate regularly in clinical supervision sessions.
• Liaise with representatives from associated voluntary and statutory organisations and facilitate good communication processes.
• Attend in-service training and other study/refresher days to meet individual, statutory, and service needs.
• Participate in performance reviews.
• To work with service users to promote independence, maximising daily living skills.
• Assist in maintaining general and specific patient observations under the supervision of registered nursing staff.
• Facilitate and participate in recreational and physical activities in the provision of health and social care to service users.
• Demonstrate an understanding of the responsibilities regarding patients property and valuables, respecting cultural values.
• Always act in a manner that promotes and safeguards the interests and well-being patient.
• Actively promote a responsible, caring attitude at all times, treating all patients with dignity and respect.
• Always act in a manner that ensures no patient is the subject of any form of abuse.
• To report any incident that does not comply with the Trust policy regarding incident reporting.
• Participate in the escorting of patients as per the Unit procedures.
• Accompany patients and participate, as needed, in recreational activities.
• Maintain good order and cleanliness on the Unit

Person Specification
Qualifications
Essential

• Cavendish Care Certificate or willingness to work towards resourced by LPFT.
• NVQ Level 2 in Care or equivalent.
• NVQ level 3 in Promoting Independence or equivalent or working towards achievement.

Desirable

• Certificate in Community Mental Health ECDL

Experience
Essential

• Previous relevant experience working with people with mental health problems at a HCSW grade or equivalent within a health and social care setting.

Desirable

• Voluntary or working capacity with mental health service or equivalent

Skills
Essential

• A patient and empathic approach.
• Effective communication with service user, other memebers of the team and outside agenies.
• Clear accurate clinical note keeping.
• Skills related to Physical healthcare intervations such as urine analysis, phlebotomy,TPR and BP etc, recording findings and informing supervising nurse of results.
• IT skills.
• De-escalation Skills.
• Planning and organisation skills.

Desirable

• Immediate life support Venepuncture

Person Specification
Qualifications
Essential

• Cavendish Care Certificate or willingness to work towards resourced by LPFT.
• NVQ Level 2 in Care or equivalent.
• NVQ level 3 in Promoting Independence or equivalent or working towards achievement.

Desirable

• Certificate in Community Mental Health ECDL

Experience
Essential

• Previous relevant experience working with people with mental health problems at a HCSW grade or equivalent within a health and social care setting.

Desirable

• Voluntary or working capacity with mental health service or equivalent

Skills
Essential

• A patient and empathic approach.
• Effective communication with service user, other memebers of the team and outside agenies.
• Clear accurate clinical note keeping.
• Skills related to Physical healthcare intervations such as urine analysis, phlebotomy,TPR and BP etc, recording findings and informing supervising nurse of results.
• IT skills.
• De-escalation Skills.
• Planning and organisation skills.

Desirable

• Immediate life support Venepuncture

Skills Required