Job Description

We are seeking a highly organised and detail-oriented Merchandising Admin Assistant to support the Merchandising team in the smooth execution of stock management, order processing, and supplier communication. This role plays a vital part in ensuring that purchase orders are accurately managed, stock availability is optimised, and stores are fully supported in their day-to-day operations.

Key Responsibilities:

Order Management & System Maintenance

Raise and manage all purchase orders, ensuring accuracy in pricing, quantities, and delivery dates. Maintain order data to reflect any changes or confirmations from suppliers. Monitor key dates and lead times to ensure timely stock delivery and accurate reporting.

Supplier & Warehouse Coordination

Liaise with suppliers for order confirmations, delivery updates, and issue resolution. Communicate and follow up on failed deliveries, proposing appropriate actions where required. Raise and track Supplier Compliance Charges and compile relevant statistical data.

Stock Allocation & Store Support

Walk the shop floor regularly to identify and escalate any stock or display issues. Respond promptly and professionally to store queries and provide timely resolutions. Maintain close communication with Warehouse, Satellite Stores, Retail, and Online teams regarding stock availability.

Reporting & Merchandising Support

Update and maintain merchandising reports, such as the delivery schedule and availability reports. Support with Warehouse PO queries and assist in managing short shelf life products. Contribute to maintaining defined availability parameters across channels. Work with Merchandiser to maintain accurate shelf cap information. Work with Merchandiser to forecast buy volumes on relevant categories.

Key Accountabilities:

Accurate and timely placement and management of orders Effective communication with suppliers and internal departments System accuracy regarding expected stock and delivery schedules Support stock availability and minimisation of out-of-stock situations Maintain clear documentation of compliance charges and reporting Provide administrative support to the wider merchandising team

Skills & Experience Required:

Previous experience in a merchandising or retail admin role (preferred) Strong organisational and time management skills High attention to detail and accuracy Confident communicator with both internal and external stakeholders Proficient in Microsoft Office, especially Excel; experience with Dynamics, Relex or other ordering systems (preferred) Ability to work in a fast-paced environment and manage multiple priorities

Personal Attributes:

Proactive and solution-focused Team player with a collaborative mindset Positive, can-do attitude Commercially aware with a customer-first approach
We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment.





In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.