Job Description

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.
Collinson is the operator of Priority Pass, the world's original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world's leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.
We have been bringing innovation to the market since inception - from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.
Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.
Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.
Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.
Are you a finance professional with a passion for technology and transformation? Do you bring expertise in Microsoft Dynamics 365 Finance and thrive in fast-paced, global programmes? If so, we want you to play a pivotal role in enabling user adoption and optimising processes as part of a high-impact digital finance transformation.
As a Microsoft Dynamics 365 Finance Trainer, you'll go beyond traditional L&D. You'll be the bridge between finance and tech, equipping users with the knowledge to embrace D365 Finance, while contributing to the success of large-scale transformation initiatives.
This is a hands-on, high-impact role where your finance expertise and training know-how will shape how global teams adopt and engage with the future of finance systems.
Your responsibilities:
Training Delivery:

• Design, develop and deliver engaging, user-focused training materials (courses, guides, walkthroughs, demos).
• Lead virtual and in-person training sessions that empower Super Users and end-users alike.
• Support go-lives with tailored hypercare training and adapt strategies based on real-time feedback.

Being a subject matter expert:

• Bring deep knowledge of D365 Finance modules: GL, Reporting & Reconciliation, Fixed Assets, Budgeting, Compensation & Benefits, Project Accounting.
• Optimise and support processes across R2R, O2C, P2P and C&B.
• Collaborate with global process owners, technical teams, finance professionals, and consultants to embed learning and continuous improvement.

What we are looking for:

• Strong hands-on finance or ERP experience with a focus on D365 Finance
• Proven ability to create and deliver impactful training content
• Confidence working with senior finance stakeholders across global teams
• A pragmatic, hands-on approach with the ability to adapt quickly
• A collaborative mindset: comfortable working with L&D, project, and technical teams

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.
We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.
In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
If you need any extra support throughout the interview process, then please email us at

Skills Required