This is a high-impact role designed to accelerate SmartSurvey's growth in the mid-market / Enterprise space. As a pure new-business manager, you'll play a key role in acquiring strategic logos, navigating complex sales cycles, and driving meaningful change for our customers. Your success will directly support our mission to turn feedback into action and position SmartSurvey as a leader in secure, insight-driven SaaS.
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About the role
You're not just hitting quota you're reshaping how we sell, the deals we close, and how we learn. Within 6-12 months, you will:
Consistently deliver 60k+ in monthly net new ACV
Close 5- and 6-figure deals with mid-market / enterprise stakeholders
Influence sales messaging and pipeline strategy
Be seen as a trusted advisor internally and externally
Model SmartSurvey's values: Own It End-to-End, Move Before the Market, and Make Complexity Simple
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Responsibilities
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Own and exceed a 60k/month new business target (ACV)
Build and manage an outbound pipeline via LinkedIn, cold outreach, events, and referrals
Lead the full sales cycle from discovery to proposal to close
Navigate multi-stakeholder deals with insight, clarity, and strategic intent
Deliver product demos and business cases that emphasise ROI
Maintain pipeline hygiene and forecasting in Salesforce
Share market feedback with Marketing and Product to refine positioning
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Skills and Experience
Essential
5+ years in SaaS sales with mid-market or enterprise clients
Proven ability to close 30k+ ACV deals from outbound
Strong discovery and consultative selling skills
Familiarity with sales tools (Salesforce, Sales Navigator, HubSpot, email outreach platforms)
Driven, curious, and accountable
Experience we'd love to see
Experience selling to sectors we serve (public sector, healthcare, finance)
Familiarity with survey, CX, or insights platforms
Ability to coach others or contribute to sales enablement
SmartSurvey Values in Action
Make the Mission Matter:
You understand our customers' context and help them drive real change
Lift as You Lead:
You actively share insights and help others succeed
Bias for Action:
You close the gap between idea and execution
Clear, Kind, and Candid:
You bring honesty and care into every interaction
Growth & Opportunity
You'll be part of a small but mighty sales team at a scaling moment. There's real opportunity to shape our sales approach, expand into new sectors, and move into strategic leadership or commercial growth roles. We'll support your development with L&D opportunities and regular coaching. AI fluency is encouraged we're excited by tools like ChatGPT, but thoughtful about their use.
Key Measurables
Monthly ACV target: 60k+
Pipeline coverage: 3x target
Average deal size growth
Time-to-close metrics
Salesforce data hygiene
This is a remote role; however, you may be required to attend team meetings occasionally. You must have a suitable space to work from at home and a reliable internet connection.
Please do not forward CVs to our careers inbox or SmartSurvey team members. We do not accept speculative agency CVs. PSL agencies should only send CVs if authorised to do so by SmartSurvey Team.
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