Job Description

Company Description

This role is full time.

Our company was formed from two famous military tailors: Gieves, founded in 1785 and Hawkes, founded in 1771. Gieves became a celebrated supplier of the British Royal Navy and Hawkes of the British Army.


In 1974 Gieves acquired Hawkes and moved from the flagship store to Savile Row in 1975, to become known as Gieves & Hawkes



To continue our growth, we are now looking for a Military Coordinator at our flagship store, 1 Savile Row.

Executive Summary:

With three Royal Warrants to our name, at the prestigious address of No.1 Savile Row, Gieves & Hawkes maintains its position at the heart of English tailoring. Both Thomas Hawkes and James Gieve were quintessential English gentleman who understood the needs of international travellers and explorers. They dressed with style, dignity, confidence and charm. They were curators of the finest things in life, set high standards of artisan craftsmanship and quality. They were maverick and risk takers. Men who enjoyed life. Men who looked further than the shores of England. These values remain true to the heritage and quality of the Gieves and Hawkes brand ethos.


The key to our success is the people who can dynamically reinforce our roots as bespoke tailors and military outfitters - all while introducing our heritage as travellers and explorers. We are most excited to maintain our position as No1 Savile Row and would like to attract others who share this dynamic enthusiasm for the brand.


We believe in nurturing the talent of our employees and developing their skills.

Purpose of the role:

Support the Royal Warrants, develop, support and drive sales within the Military department whilst supporting Military and Bespoke finishing as necessary.

Role Accountabilities

Manage and support telephone and email orders


Manage and support Military walk in service and sales


Support and administrate clothing/accs and materials/trims buy requirements


Liaise and oversee product production


Develop, maintain and support regulation library - print and digital


Develop and maintain contact library - suppliers, partners, services


Provide customer service and support Military MTM (With opportunity to learn the MTM process)


Provide customer service and support for Military alterations


Run and support stock cycle count process and stock takes


Website completion and launch with support from all stakeholders


Daily liaison with Branch and Ecomms teams


Ecomms sales support and administration including pick and pack


Website Stock transfer and allocation with support from DC and stock control


Support department manager with VIP accounts as necessary


Support Manager as point of contact and customer services with Bespoke customers

Qualifications

Requirements

Exceptional verbal and written communication skills


Attention to detail and accuracy


Good time management and organisation skills


Competent with Word, Outlook and Excel


A knowledge or interest in military uniforms would be ideal but not essential

Additional Information

Competitive basic salary Commission led bonuses across a wide range of products Monthly Group Rewards and Recognition Long Service awards Join the Fearless1000 Incentive Scheme watch THIS video to find out more We offer a wide range of Development Courses with National Qualifications 28 Days Holiday Instore Uniform Discount Discounted Gym membership * Group Wide 20% Discount across all Frasers Group brands