Job Description

Job OverviewMinor Works AdministratorProvide dedicated administrative support to the Minor Works Team within the Home Office (HO) and Ministry of Justice (MOJ) contract which covers over 500 manned and unmanned TFM sites across the UK and Europe.The role will encompass the delivery of wide variety of tasks, with a focus of this role being the deliverance of excellent administrative service.The role will be based in our T2 Mitie Office in Birmingham.12 Month FTC (Maternity Cover)Main DutiesEfficient clerical and administrative support as required including but not limited to:

• Provide support to the Programmers, Senior Managers and Head of Minor Works in carrying out all administration tasks.
• Manage the end to end Fire Risk Assessment Remedial process maintaining an audit trial.
• Maintain the operational data including training matrix, reporting and any other associated data.
• Assist in preparation for internal and external audits.
• Assist with site mobilisations.
• Assist with HR issues including investigations and note taking.
• Collate overtime trackers in line with the required department's time lines.
• Support in Daily management and progress of Work Orders through their life cycle to a stage of completion, in a timely manner to meet contract SLA.
• Ensure that information of progression of Work Orders held on CAFM systems are recorded accurately and in a timely manner.
• Oversee and maintain email communications inbox for the department
• This list is not exhaustive.
• Any other reasonable management request.

What we are looking for

• Demonstrate a proactive approach to delivering excellent customer service to stakeholders.
• Strong team player orientation - cooperative and willing to assist others.
• Proficient IT skills including MS Word, MS Excel and MS PowerPoint, and comfortable with numerical reasoning.
• Engaging communicator demonstrating influencing skills and an ability to adapt approaches to differing audiences.
• Well organised, with the ability to multi-task, prioritise and manage competing demands. Strong multi-tasking capability, project and deadline oriented.
• Maintains effective work behaviour in the face of setbacks or pressure - remains calm and in control of themselves.
• Excellent attention to detail and accuracy.
• Understanding of Work In Progress (WIP), assisting to keep WIP for the contract at a minimum at all times.
• Experience or knowledge of CAFM systems

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of xc2xa310,000!Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.Since 1987, Mitie's 68,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.Join our Mitie Team.Together our diversity makes us stronger.

Mitie