We're seeking a motivated Administrative Support Officer to join our dynamic College Information Services team. You'll play a vital role in delivering high-quality support across key areas, with a particular focus on bursary processing, data protection, and efficient coordination of information handling.
This is a fantastic role for someone with excellent administrative skills and a commitment to student support, compliance, and continuous improvement.
Duties & Responsibilities
Process bursary applications, checking eligibility and liaising with students.
Maintain accurate financial records and ensure policy compliance.
Work closely with Finance and Student Services for timely payments and reporting.
Assist with maintaining GDPR-compliant records and handling data requests.
Support the Data Protection Officer in promoting good data handling practices.
Provide day-to-day support to senior leaders, including scheduling and minute-taking.
Assist with general MIS tasks aligned with college priorities.
Job Requirements:
Essential:
GCSEs (or equivalent) in English and Maths (Grade C/4 or above)
Experience in administrative or customer-facing roles
Excellent communication, IT, and organisational skills
Strong attention to detail and commitment to confidentiality
Desirable:
Experience in education or public sector environments
Knowledge of data protection or GDPR
Relevant administrative or IT qualifications
The right candidate will have:
Ability to work both independently and as part of a team.
Self-motivated with excellent personal organisation.
Flexibility and adaptability in a busy working environment.
High level of accuracy and attention to detail.
Why choose us?
Our strategy is to create a Career Focused, Digital Learning environment, ensuring that the learner experience and our relationship within our community, local and regional employers, are at the heart of everything we do. We are proud to be selected as finalists for the AoC Beacon awards for effective use of digital Technology in FE. Providing a high achieving, focused learning environment allowing our students to achieve the grades they need for higher educations, or the skills and aptitude required to secure a suitable role in their chosen career. Our college is set in the leafy suburbs of Essex, with easy access to surrounding areas and amenities, we are based in a well-connected location both by road and rail.
What we offer:
A dedicated and friendly team of professionals who are keen to develop and learn
Excellent pension provision
Annual Staff Awards
CPD days - opportunities to grow and development through mentorship and coaching
Free onsite parking
Staff appreciation days
Eye care vouchers
Onsite Starbucks & Restaurant
Well-being days & activities
Electric Vehicle Scheme Discounted gym membership
Hybrid Working available
Fully immersive teaching rooms allow simultaneous online teaching at multiple locations
Free Employee Assistance Programme available 24/7, 365 days offering legal & financial advice, as well as general support & guidance
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