Job Description

Description

To be part of a team delivering high quality customer focussed learner data management in the areas of Enrolment, Data Input, Curriculum Planning, Timetabling, Registers, ILR production and Reporting

Key Responsibilities

To be part of a team of staff providing data management services to all customers (both internal and external) including enrolment, data input, curriculum planning, timetabling, registers, ILR production, funding returns and resource utilisation. To work with the MIS Officers in developing and maintaining high levels of data accuracy, customer service and responsiveness through all aspects of learner data. To develop and maintain effective, supportive working relationships with all users of the service. To develop and enhance skills and knowledge of the student records management system and other associated software applications in order to deliver a consistently high level of data accuracy/validity To develop and maintain a high degree of understanding of the various funding streams and methodologies so as to contribute to constantly improving individual and team performance. To develop specialist skills in the creation and optimisation of the Individualised Learner Record (ILR) file for the various funding streams drawn down by the College. To input and edit data on the college MI systems (including Timetabling) and to assist in the preparation of data for external and internal reporting requirements. To contribute to the development and promotion of effective MI systems and procedures. To ensure personal compliance with relevant policies and procedures and to make suggestions around service improvements based on individual experience of issues which arise during the performance of their normal duties To provide support to and work collaboratively with other members of the MIS team as directed, depending on levels of demand. Ensure continuous development and improvement of professional knowledge. Any other duties, of a similar level of responsibility, as may be required.

Children & Vulnerable Adults:

safeguarding and promoting the welfare of children and vulnerable adults

Equipment & Materials:

the furniture, equipment and consumable goods used in relation to their work

Health / Safety / Welfare:

the health and safety and welfare of all employees, students and visitors under their control in accordance with Hopwood Hall College's safety policy statements

Equal Opportunities:

performing their duties in accordance with Hopwood Hall College's Single Equality Scheme

Skills, Knowledge and Expertise

Qualifications

Essential Criteria Level 3 qualification or willingness to achieve within 1 year Level 2 IT Qualification

How Identified:

ApplicationDesirable Criteria Qualification in Customer Service

How Identified

: ApplicationExperience Essential Criteria Minimum of 1 year experience within a data management environment. Experienced in Microsoft Office, Access, Excel or similar

How Identified

: ApplicationDesirable Criteria Experience of using Data Service software

How Identified

: Application

Specialist Knowledge Essential Criteria Knowledge and use of EBS Ability to maintain secure systems and confidentiality.

How Identified

: Application / InterviewEssential Criteria Knowledge and use of Goldmine Knowledge and use of the Compass software suite, particularly ProAchieve and ProMonitor.

How Identified

: ApplicationIT Skills Essential Criteria Experience and competence with Microsoft Office software suite.

How Identified

: Application / Interview

About Hopwood Hall

We are a Further Education College and University Centre offering a range of full and part time courses employing over 600 staff on our campuses in Rochdale and Middleton situated to the north-east of Manchester. Both campuses have ample free parking and subsidised restaurants.



We offer staff a range of benefits including free gym membership at our Middleton Sports Arena and generous holiday entitlement.

We are committed to being a great place to work and have membership status of the Greater Manchester Good Employment Charter. We are a Living Wage employer and an accredited Disability Confident Employer. Our Equality, Diversity & Inclusion statement is designed to ensure that unfair discrimination does not take place in any part of our recruitment process.



We are committed to safeguarding and promoting the welfare of all learners and colleagues and we expect all colleagues and volunteers to share this commitment. The college complies with Safer Recruitment guidance in line with Keeping Children Safe in Education and all successful applicants are required to undertake a DBS check and other pre-recruitment checks in line with our Safer Recruitment policy. It is an offence to apply for a regulated role at the College if you are barred from working with children (or vulnerable adults if in a role where this applies).



This role is exempt from the Rehabilitation of Offenders Act 1974 and exemption orders 1975, 2013 and 2020.

STAFF BENEFITS

Working at Hopwood Hall College comes with a wide range of benefits including generous holiday and sick pay entitlements.

Other benefits include:

Career average pension scheme Free gym membership at our Middleton Campus Sports Arena Purchase loans for computers and bikes Staff discount at the College's Riverside Salon, Sports Arena and Holiday Clubs On-site nursery (Rochdale Campus) Credit union for savings, low cost loans and life assurance Free on-site parking On-site Dog Kennels (spaces not guaranteed) An electric and hybrid car salary sacrifice scheme (with charging points on site) A cycle to work scheme Discounted public transport tickets Generous holiday entitlement (Teaching staff: 53 days, Business Support staff: 28 days plus bank holidays Christmas/New Year closure and the opportunity to buy additional holidays) * Subsidised bistro and refectory