Job Description

If you are looking for mobile engineer jobs. We have a great role for Mobile Desktop Support Engineer. This role mostly covers the Southeast of England. You will be supporting multiple accounts on SLA based tickets/requests, projects and general site support activities
Due to the nature of our client's work, the candidates must either hold or be able to obtain . For this reason, this role is only suitable for British nationals.
As a Mobile Desktop Support Engineer you will:
Firstly, experience with VIP support and engagement
Secondly, troubleshoot known and unknown hardware issues related to desktop, laptops, workstations, peripherals, and associated accessories
Likewise, troubleshoot known and unknown software issues related to Windows platforms
Also, be the smart 'hands and eyes' support for infrastructure and data centre activities
Document site processes and knowledge base article management
Be involved in projects when required
Be comfortable with travelling from site to site where required
What we are looking for:
Experience with current and past Microsoft windows operating systems
Basic knowledge of Mac OS platforms
Most importantly, knowledge of Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc)
Furthermore, knowledge of Windows imaging techniques (Network & Local)
Microsoft Active Directory & Azure Active Directory knowledge
Experience with Ticket Management (ServiceNow, Remedy etc)
Knowledge of mobile devices, Android & IOS & SIM Management
Experience with Break fix, IMACs, Incidents, Projects, desktop/printer configurations
Excellent interpersonal & communication skills are also important.
Ability to work independently and as part of a team
Also, ability to manage your day effectively
Lastly, hold a full valid UK driving licence and access to your own vehicle
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