Job Description

- Date Added:

01 August 2025

Location:

Weston-super-Mare

Salary:

25,750 gross per annum and bonus opportunities

Closing Date:

15 August 2025

Contract Type:

Full Time and Permanent

Job Reference:









JOB DESCRIPTION



If you have exceptional communication and customer care skills you will excel in our business. We need a Mobile Aftersales Customer Relationship Manager to take ownership of the Aftersales customer journey and develop long term customer relationships. You will be working with the Aftersales Teams in Weston super Mare. This will be an interesting opportunity to support our Teams at these sister sites.



You will need to be a real 'people person' and ideally will currently be working in a customer facing role, potentially in the retail sector. Previous experience of working in the automotive sector is not essential. Unlike other retail opportunities, you will only be working from Monday to Friday - no weekends!

What's in it for You?

With a

competitive base salary of 25,750

and real opportunities to make further sales, the sky is the limit for your earning potential. Your success directly reflects your hard work and results.



As part of our great Aftersales Team, you will also benefit from:

Monday to Friday working week

A generous and uncapped bonus scheme

- enabling you to earn your potential

Enhanced Holiday Allowance

- increasing with service and with an additional day for your birthday

Training and Career Development

- continuous training and opportunities for career progression

Pension Scheme

with a well-known and established provider

Sick Pay

from your second year of employment

Life Assurance Scheme

- paying a minimum of twice your salary to your loved ones

Discounted MOT & Service cost

Discounted gym membership

Access to an Employee Assistance Programme -

providing savings and discounts, GP access, mental health support, physiotherapy and Cancer Assist

Regular staff social events

to connect with your colleagues

Employee recognition programmes

, including Employee of the Month and Long Service Recognition Scheme

Free refreshments

while at work

Your Role as an Mobile Aftersales Customer Relationship Manager:

The key touch point for all customer interactions in our vibrant retail environment. As a fast paced highly customer centric business, this role will be to help facilitate exceptional customer experience on every visit. Working as part of a larger Aftersales Team means that this will provide a fabulous working environment where fresh ideas and intuition are welcomed. You will be a vital link between our busy Sales and Aftersales facilties, providing a high level of expertise in Aftersales, using the tools provided by the business to ensure the customer only wants a Howards experience for their next Showroom or Aftersales visit. By providing exceptional levels of personal service to customers, you will be able to maximise the sale of workshop hours and sell additional Aftersales products and services, using customer focussed processes.

What Are We Looking For?

A full driving licence. Excellent communication and customer-facing skills. At least 3 GCSEs at Grade 4 or above or equivalent experience. Knowledge of IT and use of software packages. Ideally automotive and / or retail experience - desirable but not essential.

How to Apply:

Ready to take the next step in your career?

Closing Date:

Applications close at midnight on

15 August, 2025.

We are an Equal Opportunity Employer

and are committed to accommodating the needs of individuals with disabilities. If you require any specific accommodations during the interview process, please let us know.


NO AGENCIES PLEASE.