Job Description

Together we are Trusted to Serve Scotland.Ready to own your future? At Scottish Water, our Modern Apprenticeships arenxe2x80x99t about just sitting in classrooms all day. Theyxe2x80x99re designed to get you out there, hands-on, learning real skills from the start. Youxe2x80x99ll earn while you learn, gain industry-recognised qualifications, and build a career that actually matters.Fresh out of school? Ready for a career switch? Whatever your story, wexe2x80x99ve got opportunities that challenge you, support you, and help you grow.Join our Customer Response and Streetworks team in Stirling from August 2025.What does a Network Inspection and Maintenance Modern Apprentice do?As a Network Inspection and Maintenance Modern Apprentice, youxe2x80x99ll be right in the thick of it xe2x80x93 helping deliver fast, effective solutions when issues arise on our water and waste water networks.When a customer reports a problem xe2x80x93 like low water pressure, a burst pipe, a blocked sewer or even a noisy manhole xe2x80x93 itxe2x80x99s the Customer Response and Streetworks team that steps in. Theyxe2x80x99re responsible for planning and scheduling all the reactive work that gets things sorted quickly xe2x80x93 and youxe2x80x99ll be right there with them.Youxe2x80x99ll help coordinate that work on the ground xe2x80x93 checking in on progress, supporting repairs, and learning how to make sure everythingxe2x80x99s done safely, efficiently and to the right standards.Youxe2x80x99ll work with developers, contractors, local authorities, and other utilities xe2x80x93 keeping projects on track and learning how we keep services flowing for our customers. Youxe2x80x99ll also get hands-on experience with repair and maintenance work as part of our Water Response team xe2x80x93 a key part of your industry-recognised qualification.Some days youxe2x80x99ll be in the office, planning site visits or writing reports. Other days, youxe2x80x99ll be out and about xe2x80x93 attending meetings, inspecting live works, and learning how to guide others on whatxe2x80x99s expected. Youxe2x80x99ll also get to grips with the rules and standards behind the work - like how we manage streetworks safely, protect the environment, and meet legal requirements.Safety comes first. Youxe2x80x99ll receive full training, PPE and support to help keep yourself and others safe. Along the way, youxe2x80x99ll build skills in communication, customer service and problem-solving xe2x80x93 all while being supported by experienced mentors whoxe2x80x99ve got your back.If you like being out and about, working with people, and learning how things work on the ground, this could be the perfect way to start your career.Your Journey with UsModern Apprenticeships combine on-the-job learning, with the opportunity to complete professional qualifications. Supported by our in-house Skills Academy team, each apprentice has both a day-to-day line manager, and a personal assessor who supports them through their qualification and ensures their training is of the highest standard.Over four years, youxe2x80x99ll receive dedicated training to become a fully qualified Field Service Advisor, gaining the skills and confidence to make a real impact.Youxe2x80x99ll learn how to:Understand and interpret technical specifications and standards.Carry out inspections and assessments of water and waste connections.Manage and troubleshoot field service issues on-site.Ensure health and safety procedures are adhered to when working in the field.Gain a comprehensive understanding of water supply operations and customer connection journeys.Some of your time will be spent outdoors. But in Scotland we all know that there is no such thing as bad weather, just inappropriate clothing. So, wexe2x80x99ll make sure youxe2x80x99re kitted out for whatever Mother Nature throws at us.Youxe2x80x99ll be part of an expert, experienced team who will support you to develop your skills and knowledge while working towards a nationally recognised qualification. This is your chance to earn as you learn, working with industry-leading teams to help deliver services that are essential to the daily lives of the people of Scotland.Once youxe2x80x99ve reached a certain point in your training, youxe2x80x99ll be included in our Out-of-Hours rota. That means you might occasionally be called into work outside your normal hours to investigate or fix a problem. Youxe2x80x99ll earn some extra money each month for this, whether youxe2x80x99re called in or not.Whatxe2x80x99s in it for you?Youxe2x80x99ll challenge and stretch yourself. Wexe2x80x99re here to help you make the most of your skills and abilities with first-class training, support, and a big investment in your development.You will qualify with a Water Industry SVQ at SCQF Level 6 TBC. From your 3rd year, youxe2x80x99ll get the option to do an HNC in Water Operations. And be supported through your qualification by trainers and assessors from our in-house Skills Academy.Earn as you learn. Youxe2x80x99ll start on xc2xa322,072, with clear, scheduled pay increases as you reach key milestones throughout your training. Youxe2x80x99ll also be eligible for an annual bonus and a great pension scheme.Job security. The vast majority of our apprentices choose to stay with us after completing their programmes. Many people even spend their entire careers with us! Some go on to become team leaders or managers, while others focus on honing their technical expertise.Youxe2x80x99ll be providing an essential service to Scotland and your local community, helping to protect our natural environment.And the best bit? Youxe2x80x99ll be working as part of a friendly, close-knit team that genuinely wants to see you succeed - and who make coming into work fun.What youxe2x80x99ll needYou need to be at least 17 years old by 1 August 2025.A responsible attitude to learning and work is essential. Youxe2x80x99ll be someone people can trust and rely on.Ideally, youxe2x80x99ll have five National 4 or 5s (or similar). English, Maths and Science are particularly helpful, but they arenxe2x80x99t a dealbreaker.A driving licence would be useful - especially in some of our more remote locations - but we know that lessons and tests are expensive. If you havenxe2x80x99t had the chance to pass your test, we can provide support to help you get your licence during your first year with us.A Note to Women Considering an ApprenticeshipWexe2x80x99re proud to see more women joining our apprenticeship programmes every year - but we know therexe2x80x99s still work to do. Women are underrepresented in some of these roles, and wexe2x80x99re committed to changing that.If youxe2x80x99re reading this and wondering if an apprenticeship is right for you, herexe2x80x99s the answer: it is. Donxe2x80x99t let outdated ideas about who belongs in certain jobs hold you back.Apprenticeships are for anyone with curiosity, drive, and a willingness to learn. If that sounds like you, wexe2x80x99d love to see you apply.At Scottish Water, youxe2x80x99ll find a supportive network of women and men whoxe2x80x99ve got your back. Whether youxe2x80x99re out in the field, in the lab, or in the office, youxe2x80x99ll be part of a team thatxe2x80x99s here to help you grow, succeed, and feel like you belong - because you do.The not-so-small printWexe2x80x99re accepting applications until midnight on Sunday, 18 May 2025.There will be some fun (no, honestly!) online assessment activity during late May/early June. Interviews will happen during June. And wexe2x80x99re aiming to get all our new apprentices started on the 11 August.For more information on our apprentice programmes and applications please visit our website:Start your career in Scotlandxe2x80x99s Water SectorInterested in learning more about career opportunities that make a real difference? Explore hands-on roles across leading employers in Scotlandxe2x80x99s water sector. Make an impact on communities, the environment, and public health while securing a sustainable future for Scotland. Visit today.A few final things worth knowingxe2x80xa6Research shows that some people avoid applying for jobs unless they can meet every single criteria. If youxe2x80x99re interested in this job, but donxe2x80x99t tick all the boxes, apply anyway! We hardly ever hire people who can do every part of a job from Day One. Everyone has a learning curve. So donxe2x80x99t rule yourself out!Let us know if there are any changes we can make to our recruitment process to help you perform at your best. Lots of our people have disabilities or neurodiverse conditions (including some of our recruiters!). We're also aware that some people might be experiencing temporary challenges because of life events, like menopause. Wexe2x80x99re very used to making adjustments, so please donxe2x80x99t be afraid to ask.As part of our commitment to developing a flourishing Scotland, itxe2x80x99s important that all our employees are Scottish taxpayers. If you join us, your home address will need to be in Scotland. If you donxe2x80x99t already live here, you'll need to commit to moving here within your first three months.Finally (finally!), candidates who havenxe2x80x99t submitted an application in the last 12 months will have their records removed from our recruitment database. You wonxe2x80x99t need to do anything. Your data will be automatically deleted.Wexe2x80x99re here to help. Ask us anything at

Scottish Water