Job Description

Details

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Reference number

431777

Salary

27,617 - 30,181
A Civil Service Pension with an employer contribution of 28.97%
GBP

Job grade

Administrative Officer

Contract type

Apprenticeship

Business area

RoS - Registration & Policy - Current Service

Type of role

Administration / Corporate Support

Working pattern

Full-time, Part-time

Number of jobs available

15

Contents

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Location About the job Benefits Things you need to know Apply and further information

Location

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Location: Office based in Meadowbank House, Edinburgh (EH8 7AU).

About the job

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Job summary

Kickstart your career with a Modern Apprenticeship at Registers of Scotland.

Are you curious, ambitious, and ready to put your career on the map?



Do you ask questions, challenge the norm, and want to make a real impact?



If you're aged

16-24

and looking to earn while you learn, our Modern Apprenticeship in Business and Administration (SCQF Level 6) could be the perfect fit.



We're committed to building a workforce that reflects the diversity of Scotland and encourages innovation through inclusion.

About Registers of Scotland (RoS)

Registers of Scotland is a world-leading pioneer in land and property registration. We hold the answer to the question, "Who owns Scotland?" We're a modern, digital organisation and our success relies on building a diverse team of dedicated, skilled and motivated people.

What you'll learn?

As part of this role, you'll complete the

Modern Apprenticeship in Business and Administration (SCQF Level 6)-

an excellent way to build your skills and confidence while working. This will be delivered by Limelight Careers.


The apprenticeship covers essential areas such as developing your own performance, supporting work practices, and communicating effectively in a business environment.

You'll work with RoS to select additional modules that match your interests and the business needs, including options like designing and producing business documents, solving business problems, collaborating and providing support, planning and organising meetings, analysing and reporting data, delivering customer service, and using digital communications.



Assessment is based on real workplace tasks, so everything you do on the job helps you achieve your qualification. This is ideal for anyone keen to grow in an admin role and take on more responsibility, with opportunities to progress to higher-level qualifications as your career develops

Please note:

If you are applying on a part-time basis, you are required to do a minimum of

30 hours per week

as this role combines work and studies.

Job description

What you will be doing?

As a Registration Administrative Officer, you'll be at the heart of our operations. You'll play an important role in maintaining the integrity and accuracy of Scotland's land and property records.



Every task you complete helps you work towards your qualification- no exams, just real-world experience.

On a typical day you will

Review and validate incoming registration applications to ensure compliance with statutory and RoS requirements. Process applications using internal electronic finance and case management systems. Analyse submitted documents to determine the extent and legal boundaries of land/property. Accurately link land/property extents to Ordnance Survey data and map them on our digital systems. Create and update cadastral units and property descriptions within the land registration system. Check and act on information from the Register of Inhibitions. Refer cases appropriately to colleagues, both verbally and in writing. Return incomplete or incorrect applications to customers, with clear guidance. Enter and verify accurate information on the registration systems. Respond to queries from internal and external stakeholders, ensuring all responses follow RoS procedures and standards.

To learn more about RoS and what we offer visit our careers pages or watch this short video.

Person specification

Essential Criteria - Skills and Attributes for Success

Technical

We will assess you against the following technical skills during the application process

Hold a Nat 4 in Maths and English or GCSE equivalent, graded 3-1 (previously D-G).

Behaviours

At application stage, you will be scored against the

bolded Behaviours

and against the lead behaviour (Working Together) and remaining behaviour (Making Effective Decisions) for the assessment:

Working Together (Lead behaviour)-

Build effective working relationships with colleagues to support mutual goals.

Communicating and Influencing-

Communicate clearly and effectively with a range of audiences

.

Managing a Quality Service -

Deliver a quality service to customers while continuously improving performance. Making Effective Decisions - Use sound judgement, evidence and knowledge to make accurate and timely decisions.

Benefits

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Alongside your salary of 27,617, Registers of Scotland contributes 8,000 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

This job is for you if you want

Work with purpose:

working for the people of Scotland to set the bar for land and property registration worldwide.

Benefits:

enjoy pay progression, pension contributions of up to 28.97%, up to a year's parental leave, and 38 days annual holiday, increasing to 42 days with length of service.

Investment in professional development:

we invest in all our people so that they have the right skills to be productive and confident in their job.

Diversity and Inclusion:

We are an 'Investor in People' and a 'Disability Confident' employer. We are inclusive, stronger together, and committed to putting our people first.

Positive work culture:

RoS is an agile, digital organisation using leading-edge technology. Colleagues understand their role in achieving our strategy and have the autonomy to deliver.

Things you need to know

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Selection process details

Stage one - How to apply

To apply, click on 'Apply now' and complete the online application form.


You will need to submit:

Confirmation of holding a Nat 4 in Maths and English or GCSE equivalent, graded 3-1 (previously D-G). Please note this will be verified as part of the pre-boarding process. Provide answers to the following questions (max words per answer) which relate to each behaviour for the role. Please use the STAR method (Situation, Task, Action, Result) in your examples. Your examples do not have to be work related. You can demonstrate using situations during school/ further education, work experience or employment, community projects, hobbies/interests or personal achievements.

Working together (Lead Behaviour): Can you describe a specific instance where you collaborated with a team to achieve a common goal?

What was your role, and how did your contributions help the team succeed? (max. 300 words)*

Communicating and influencing: Provide an example of a time when you clearly communicated/presented information to another person or group?

How did you ensure the information was clear or how did you check everyone understood the information? (max. 300 words)*

Managing a quality service: Provide an example when you have had to deliver an assignment or piece of work which was of high qualit

y? How did you ensure the quality of your work met or exceeded expectations? What steps did you take to manage and maintain this level of quality? (max. 300 words)*


Please note:

If we receive a high volume of applications, we may complete an initial sift on

Working together.

We reserve the right to invite candidates to participate in a telephone interview prior to being further assessed. We would strongly recommend that your statement is written in the STAR format (Situation, Task, Action & Result) and suggest preparing your answers using software such as MS Word or Google Docs, and then uploading the file. We strongly advise you review our policy on responsible use of AI in the application process. RoS may check answers with an AI detection tool and will contact you for a pre-screening call to verify your responses. Applications and appointments are subject to a strict merit-based assessment process, in line with the Civil Service Recruitment Principles.

Stage two - Online test

We will send out an administrative dilemmas test which will be sent to you on Monday 20th October by a third-party provider, this will need completed by 23.59pm on Sunday 26th October 2025.

Stage three - Assessment

If successful at application stage, you will be invited to an in-person assessment ( in our Meadowbank House office in Edinburgh) which will include the following:

Behaviour and Strength based interview Group exercise

Modern apprenticeship information webinar

We will be hosting a webinar on Wednesday 8th October at 4pm about the Modern apprenticeship, RoS and how to apply. Click the link to sign up . This will be recorded and on our website afterwards.

Information on Success Profiles

For further information on success profiles (which shape the behaviours being assessed), please click here.

Recruitment Timetable

Closing date: Sunday 19th October 2025 (23:59pm) Online test: Monday 20th October 2025 Online test completed: Sunday 26th October 2025 (23:59pm) Application sift: Monday 27th October 2025 Invites to assessment: Monday 3rd November 2025 Interviews: Monday 10th and Monday 17th November 2025 Results: Monday 24th November 2025 Candidates start: Monday 12th January 2026
Please note: due to the format of the assessment, if you can't attend an assessment date then we will unfortunately not be able to reschedule.

Please note dates may be subject to change.


Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .



See our vetting charter .
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:


UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.



We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

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Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

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Job contact :

Name : talent@ros.gov.uk Email : talent@ros.gov.uk
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Recruitment team

Email : talent@ros.gov.uk

Further information

Further information


For further information relating to RoS, including:




Additional details on pay & benefits


The Civil Service Code


Complaints process


Use of AI in the application/recruitment process,


Please view our additional information page online.




If you have any questions, please email talent@ros.gov.uk


https://www.ros.gov.uk/