Job Description

Join Our Team at Bike Assist Legal - MOJ Portal and Credit Hire Handler

Bike Assist Legal, a leading motorcycle personal injury specialist, is seeking a skilled MOJ Portal and Credit Hire Handler to join our dedicated team. If you are passionate about personal injury, RTA claims, and credit hire, and have a keen eye for detail, we have an excellent opportunity for you to contribute to the success of our firm.

The Role:

As an MOJ Portal and Credit Hire Handler, you will manage a caseload of MOJ Portal claims, specifically focusing on Credit Hire and Storage and Recovery claims. Your responsibilities will include:

Following the MOJ process, PI Protocol, and CPR Rules. Handling inbound new claim client notifications/enquiries and providing advice. Conducting initial searches/investigations, submitting CNFs, and securing client instructions. Making necessary investigations/research on liability and quantum using tools such as Lawtel, Kemp, etc. Progressing cases in line with the firm's procedures and protocol, reviewing compliance. Identifying cases where litigation may be tactically beneficial and referring them accordingly. Providing clients with professional legal advice, obtaining formal instructions. Employing relevant strategy for credit hire, storage, and recovery within the MOJ. Responding promptly to incoming calls and correspondence. Liaising with third parties, medical agencies, experts, insurers, and relevant parties to progress cases. Attending court hearings, making representations, and instructing Barristers when necessary. Keeping abreast of developments in credit hire and personal injury, sharing knowledge within the team. Achieving and exceeding various targets set by the firm.

Knowledge and Experience:

The successful candidate should have:

Background in handling personal injury, RTA, and credit hire claims. Previous experience managing a caseload of Fast Track RTA Portal claims, including credit hire. Working knowledge of the ABI/GTA. Proficiency in handling credit hire claims outside of the GTA within the MOJ portal framework. Ability to apply case law and legislation to individual claims. Competency with case management systems, MS Office, and Outlook. Good understanding of claims processes and procedures. Excellent technical claims knowledge. Positive and enthusiastic attitude. Ability to work independently and under pressure. Strong relationship-building skills with clients. Organizational skills and attention to detail. Focus on delivering quality service to clients and the firm.
If you are ready to contribute your skills to a dynamic and forward-thinking legal team, apply now and become an integral part of Bike Assist Legal's success!

Job Types: Full-time, Permanent

Pay: 26,000.00-28,000.00 per year

Benefits:

Canteen Casual dress Company events Company pension Cycle to work scheme Discounted or free food Employee discount Employee mentoring programme Financial planning services Free parking Health & wellbeing programme On-site parking Paid volunteer time Referral programme Store discount Work from home
Schedule:

Flexitime Monday to Friday Overtime Weekend availability
Experience:

Claims Processing: 1 year (preferred) personal injury, RTA, and credit hire claims: 1 year (preferred) ABI/GTA: 1 year (preferred)
Work authorisation:

United Kingdom (preferred)
Work Location: In person