Job Description

We are looking for a personable and adaptable individual join our team as a

Mortgage Administrator

.

In this role you would be responsible for ensuring effective management and progression of Andrews Mortgage and Protection cases, liaising with mortgage lenders and conveyancer's and keeping our clients updated with progress. This role is an integral and essential part in the success of Andrews Mortgage Services.

About Us:

Andrews Property Group is a unique estate/letting agent in the UK owned by Andrews Charitable Trust. We've found millions their dream home whilst together raising over 10m to support over 180 charities. We take pride in creating an exceptional business that makes a positive impact. We believe in doing things differently by combining business excellence with a commitment to social responsibility.

Key Responsibilities of the role:

To report to the Head of Andrews Mortgage & Protection Services. To utilise and comply with systems and procedures which are in place. Fully progress Mortgage and Protection cases in accordance with the defined process, including liaising within customers, advisers, lenders and solicitors. To support a group of Mortgage and Protection advisers, assisting them and our customers. To provide managing with information reports. Ensure that all administrator systems are kept up to date and are correct throughout all processes. To understand and practise Andrews operating standards, ensuring that fraud, complaints, data protection, quality sampling and treating customers fairly policies are adhered to at all times.

The Successful Candidate will have:

An ability to demonstrate a clear understanding of the Andrews Operating standards. Excellent record keeping characteristics and attention to detail. Excellent time management and diary planning capability. An up to date knowledge and understanding of Microsoft spreadsheet formula, and the ability to create MI reports. A can-do and problem-solving attitude to encourage an active team. The ability to demonstrate team player qualities by sharing knowledge and skills to build strong relationships with colleagues and the wider population within the group. Excellent organisational skills, and an eye for detail. Familiarity with the use of IT systems.

What is Offered to you:

In exchange for your commitment and flexibility, you will be offered a great opportunity to join a business that believes in nurturing your career, valuing your commitment and rewarding you with an attractive package that really does add up.

Our benefits package includes:

Inspirational training and exciting career opportunities with strong internal progression rates Apprenticeship and Industry Qualification opportunities Career pathways programme to support development Employee Assistance Support Platform Employee Referral Programme Additional Birthday Day Off on top of annual leave allowance Pension and Death in Service Benefit Cycle to Work Scheme Optional Health Care Plan Opportunity to volunteer & fundraise for Andrews Charitable Trust A 5-day working week

Please note, salary advertised is basic salary with OTE included

Andrews is an equal opportunities employer, committed to creating a diverse and inclusive workplace. We value all our employees, encourage everyone to fulfil their full potential, and ensure a supportive and welcoming environment.

Our Values:

We treat every customer as our only customer

- At Andrews, we believe in building successful long-term relationships with our customers. We do that by putting in the time and effort to understand all their needs and motivations.

We value all our people

- As one united team, we treat everyone with respect, prioritizing great two-way communication in every department. We honour our commitments and ensure we're always looking out for each other.

We believe in giving back

- As an estate agent owned by a charitable trust, we do all we can to support charities and social enterprises close to home and abroad. We take pride in our contributions to society and celebrate them alongside our business successes.

This is a fantastic opportunity to join a company that believes in doing business differently. If you are a motivated and results-driven professional with a passion for property and relationship-building, we want to hear from you.

Don't delay -- apply today and start making a difference with Andrews Property Group!

Job Types: Full-time, Permanent

Pay: 26,000.00 per year

Benefits:

Company pension Referral programme
Work Location: In person