Job Description

Mortgage Administrator

Location:

Head Office - Chelmsford

Salary:

24,500-26,000 per annum (depending on experience)

Hours:

Full-time, Monday to Friday, 8:30am - 5:30pm

About the Role

Join a

leading independent mortgage brokerage in Essex

, providing fully independent mortgage and protection advice. The company works closely with estate agents, builders, accountants, and solicitors, giving clients access to

exclusive mortgage rates not available to the general public

.

We are seeking a

Mortgage Administrator

to join a busy

Mortgage Service Centre

. This is an excellent opportunity for a detail-oriented and organised professional to work in a

respected, high-performing team

.

Key Responsibilities

Regularly liaise with mortgage lenders to obtain updates and progress applications through to offer stage. Coordinate with solicitors to ensure cases proceed smoothly to completion. Handle incoming post, emails, and telephone enquiries promptly and professionally. Support Mortgage Advisors and Sales Teams across the region as needed. Keep clients fully informed of progress and any potential challenges with their applications. Maintain accurate case records and ensure documentation is processed efficiently.

Requirements - Favourable but Not Essential

?

Previous experience in a mortgage administration or financial services administration role

?

Excellent organisational skills

with the ability to manage multiple cases and deadlines
?

Strong communication skills

- both written and verbal, with a confident and professional manner
?

Exceptional attention to detail

and accuracy in all work produced
?

Proficiency with Microsoft Office (Word, Excel, Outlook)

?

Ability to work effectively both independently and as part of a team

Experience using CRM or mortgage processing systems Knowledge of the mortgage or protection advice process Previous experience liaising with solicitors or lenders Positive, proactive attitude and willingness to learn

Salary & Benefits

24,500-26,000 per annum (depending on experience) Hybrid working options available after probation and full competency achieved Comprehensive Training & Development Programme Reward & Recognition Fund Pension enrolment Health & Wellbeing Programme Additional holiday days for length of service Free day off for your birthday!*

How to Apply

If you meet

all of the essential requirements

listed above and are looking to join a

highly respected, leading mortgage brokerage

, we would love to hear from you.

Please note:

Applications that do not clearly demonstrate the required experience and skills

will not be progressed

.

Job Types: Full-time, Permanent

Pay: 24,500.00-26,000.00 per year

Benefits:

Additional leave Company pension Employee mentoring programme Health & wellbeing programme
Work Location: In person