Job Description

Join Our Team as a Mortgage Administrator!

(Internally known as Mortgage Coordinator)

Location:

Countrywide House, Caldecotte, Milton Keynes



Are you looking for a role where you can grow, learn, and make a real impact? We're on the lookout for a

Mortgage Administrator

to join our dynamic team. If you're organised, proactive, and thrive in a fast-paced environment, this could be the perfect opportunity for you!

What's in it for you?

Comprehensive training and ongoing support

to help you succeed

Clear career progression opportunities

within a leading organisation

Competitive salary:

24,250 per annum

Generous holiday allowance:

25 days plus Bank Holidays

Exclusive benefits:

Pension scheme and access to our award-winning perks platform

Your Key Responsibilities

As a Mortgage Administrator, you'll play a vital role in ensuring a smooth mortgage process for our customers. Your day-to-day will include:


Updating our MUMS system with data received via email or post Responding promptly to queries via portal, email, or phone Progressing mortgage cases flagged as high risk, using initiative to move them forward Maintaining regular contact with all parties to ensure documentation is complete Preparing cases for transfer to the On Risk and Completion team Ensuring insurance policies are placed on risk at the correct time Monitoring and investigating high-risk cases Working to a structured daily plan to manage your pipeline effectively

What We're Looking For

Strong computer skills and accurate, fast typing Ability to

multitask

and stay organised in a busy environment A confident, outgoing team player with excellent communication skills Professional, empathetic approach when supporting customers Ability to work under pressure with minimal supervision Innovative problem-solving skills and a commitment to fair customer outcomes

If you're ready to take the next step in your career and join a supportive, forward-thinking team,

apply today!

MS03004



Job Reference: MS03004