Job Description

Job Opportunity: Administrative Team Member - Mortgage Firm

Location:

Nottingham

Employment Type:

Full-Time

Department:

Administration / Operations

Start Date:

Immediate

About the Company

We are a growing and dynamic mortgage firm committed to providing exceptional financial services and client care. Our team of experienced mortgage advisors works closely with clients to secure the best lending solutions. We're looking for a motivated, detail-oriented

Administrative Team Member

to support our operations and contribute to our continued success.

Position Overview

As part of the

Admin Team

, you will play a key role in ensuring smooth daily operations across the mortgage department. You'll be responsible for handling documentation, coordinating client communications, maintaining compliance records, and supporting the mortgage advisors with administrative and clerical tasks.

Key Responsibilities

Client Support:

Act as the first point of contact for client inquiries (via phone and email) and provide excellent customer service.

Documentation Management:

Prepare, organize, and maintain mortgage application files and client records.

Compliance Administration:

Ensure all documents meet company and regulatory compliance standards.

Data Entry:

Accurately input client and loan information into CRM systems and internal databases.

Scheduling & Coordination:

Manage appointments, follow-ups, and meeting arrangements for the mortgage advisory team.

Liaison Duties:

Communicate with solicitors, and clients to ensure smooth processing of mortgage applications.

Reporting:

Assist in preparing weekly/monthly reports for management.

Office Support:

Help with general administrative duties such as filing, scanning, printing, and stationery management.

Skills & Qualifications

Previous experience in

administration

, preferably within a

financial services

or

mortgage/banking

environment. Strong attention to detail and excellent organizational skills. Good understanding of

data protection

and

confidentiality

. Proficiency in

Microsoft Office (Word, Excel, Outlook)

and CRM systems. Excellent communication skills - both written and verbal. Ability to work both

independently

and as part of a

team

. Professional attitude and commitment to high-quality service delivery.

Benefits

Training and development opportunities Supportive and collaborative work environment Potential for career growth within the firm

How to Apply

Interested candidates should send their

CV and a short cover letter

explaining why they're the right fit for the role to:

Job Types: Full-time, Permanent

Pay: From 24,000.00 per year

Work Location: In person