Job Description

Mortgage Administrator

Location: Hybrid working (at least one day a week in our Southsea office)
Salary: 25,000 - 27,000 (DOE)

We're not just looking for an admin. We're looking for the engine that powers our mortgage team and drives our clients towards their dreams.

At Mortgage Advice Bureau, every mortgage application is a client's chance to buy their first home, move into their dream home, improve their home, go on a dream holiday, or pay off their debts. Whatever our client's dreams, you're the one who keeps that dream moving forward. Not just today, but for the rest of their lives.

From the moment you start working with your client to the day they get the keys, and in the future when you're working with your client again, you'll be in the middle of it all... working with the clients directly, liaising with mortgage lenders, solicitors, insurers, and the mortgage advisers, making sure everything runs like clockwork.

This is a role with real variety too, every day is different. Yes, you'll manage the administration and processing of mortgage and protection applications, but you'll also:

Build strong relationships with our clients, guiding them through the entire process. Liaise with lenders, solicitors, and insurers to get applications over the line. Take ownership of Buildings & Contents sales, helping protect clients' homes. Keep our systems updated, our pipeline tight, and our business moving forward. Nurture our clients through the process to keep them on-board for the future.

What you bring:

2-3 years mortgage or financial services admin experience. Sharp attention to detail, the kind where you spot mistakes others miss. Organised, methodical, task driven, proactive, and always one step ahead. A confident communicator who's comfortable on the phone and email. A positive, can-do attitude and the drive to learn and grow. A team mentality where you are always looking for ways to help other.

Why join us?

25,000 - 27,000

depending on experience. Hybrid working (at least one day a week in our Southsea office). Full training and ongoing career development. A role that gives you variety, responsibility, and room to grow. A team that backs you, values you, and wants you to succeed.
If you want to be part of a customer service focussed team, who continuously drive towards excellence, and don't stop until our clients are happy, this is the role.

Job Type: Full-time

Pay: 25,000.00-27,000.00 per year

Benefits:

Company events Work from home
Education:

GCSE or equivalent (required)
Experience:

Mortgage Administration : 1 year (required)
Work Location: Hybrid remote in Portsmouth PO1 2RG