Job Description

Are you an experienced Mortgage Administrator looking for a rewarding opportunity in a friendly, supportive environment?

Due to increasing demand for our expert services, we're excited to invite a talented individual to become a key part of our dynamic team at our office in Shifnal, Shropshire.

Who We Are

We are a well-established Financial Advice practice proudly serving clients since 2003, specializing in Mortgages, Insurance, Pensions, and Investments, we are committed to providing personalized, professional advice that makes a difference.

What You'll Do

As a vital member of our team, you'll enjoy a varied and engaging role that includes:

Processing Mortgage & Insurance applications with precision and professionalism Keep clients informed throughout the application process and chase providers for updates Prepare compliant submissions and tailored suitability letters Welcome clients and visitors with warmth and professionalism Manage communication via calls, emails, and letters Maintain accurate records using spreadsheets and our CRM systems to track case progress Organize and file documents efficiently Handle post, scheduling, and diary management with ease Use office equipment seamlessly to support your daily tasks

What We're Looking For

The ideal candidate will be passionate about delivering outstanding customer service and building strong relationships. You should be detail-oriented, proactive, and a team player who can also work independently and able to work in a fast paced environment.

What We Offer

A full-time role (37.5 hours per week) with flexibility to suit your preferences Choice of a 4 day workweek: enjoy long weekends with shifts from Monday to Thursday (3 days from 8am to 5:30pm and 1 day from 8am to 5pm) Or work a 5-day week (Monday to Friday, 9am to 4:30pm) Paid 30-minute lunch break 28 days holiday + bank holidays Referral scheme in place with bonus payments Team events Free parking a short walking distance from our office Supportive, friendly team environment with ongoing professional development

Join Us!

If you're motivated, enthusiastic, and ready to make a positive impact in our clients' financial journeys, we'd love to hear from you!

Job Type: Full-time

Pay: 25,000.00 per year

Benefits:

Additional leave Company events Company pension Employee discount Financial planning services Free parking Referral programme Transport links
Experience:

Mortgage Administration: 2 years (preferred)
Work Location: In person

Application deadline: 21/11/2025