Job Description

Mortgage Administrator

Southampton Office (Hybrid working after probation)

Salary: 24,600 + Bonus (OTE 30,000)

Are you highly organised, good under pressure, and looking for a company where you can grow and thrive at one of the oldest mortgage brokers in the industry?

We're looking for a brilliant Mortgage Administrator to join our busy Southampton-based operations team. You'll play a key role in supporting clients from mortgage application through to completion, working closely with lenders, solicitors, estate agents and providers to keep things moving smoothly and professionally.

It's a great opportunity for someone with at least a year of admin experience who wants to develop in a fast-paced, rewarding role with a clear progression path.

What you'll be doing:

Acting as the main point of contact for clients once their application has been submitted Uploading documents to lender portals and chasing updates Liaising with solicitors, lenders and providers to keep cases progressing Completing ID checks, AML and compliance admin Keeping our in-house system updated with accurate notes Working closely with brokers and our operations team to deliver exceptional service

What we're looking for:

1+ year of administration experience Strong communication and organisational skills Confident using Word, Excel, Outlook etc. A proactive, supportive, detail-oriented approach Ability to work independently and as part of a team

Why join us?

Established brand with over 50 years of industry experience Friendly, supportive team culture Bonus structure with realistic OTE of 30,000 Hybrid working after probation (initially office-based in Southampton) Clear development opportunities within operations or advising Annual Leave: 26 Days (Plus Bank Holidays with the option to purchase 4 extra days per year)
If you're looking for a role where attention to detail and a client-first mindset really makes a difference, we'd love to hear from you.

Job Type: Full-time

Pay: 24,000.00-30,000.00 per year

Benefits:

Additional leave Company events Company pension Cycle to work scheme Free parking Life insurance Sick pay Work from home
Experience:

Administrative: 1 year (required)
Work Location: Hybrid remote in Southampton SO14 0PF