Job Description

Job Overview

Are you an experienced Administrator or Customer Service professional looking for an exciting new challenge? Do you love turning clients' dreams into reality and thrive on solving problems with a forward-thinking mindset? If so, we want you to join our ambitious and fun team at Signature!

At Signature, every day is different, and we're proud of the journey we've made so far. We know life is busy, so we've created a workplace where our team feel happy, valued, and motivated. Our culture encourages collaboration, growth, and celebrating achievements together.

What you'll be doing:

Liaising with solicitors, lenders, surveyors, and estate agents to progress mortgage applications Supporting Mortgage Advisers in managing cases through to completion Manage and update customers throughout their property finance journey and build long-term relationships Maintain accurate records, data and correspondence Reviewing all documentation and ensuring network guidelines are adhered to Being the first point of contact for client calls and queries

What we're looking for:

Excellent communication skills and focus on customer outcomes Previous administration or customer service experience (experience in Financial Services is a plus) Organisation and time management skills Strong problem-solving mindset Ability to thrive in a fast-paced, dynamic environment

What we offer:

25 days holiday plus bank holidays Flexibility to work from home part of the time Supportive team environment Regular company events and socials Opportunities for progression with funded training and development
Join Signature and be part of a team that loves coming to work, growing together, and making a real difference for our clients.

Job Types: Full-time, Permanent

Pay: 24,500.00-27,500.00 per year

Benefits:

Casual dress Company events On-site parking Work from home
Work Location: In person