Job Description

Mortgage Arranger



Some careers shine brighter than others.

If you're looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.

A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

We are currently seeking an individual to join this team in the role of Mortgage Arranger based within Wealth & Personal Banking in Guernsey.



The Mortgage Arranger role within our branch network is to establish and grow our Mortgage business. The role is expected to deliver a high quality, customer driven, sales focused service by identifying customer needs for Mortgage products providing advice, to meet those needs. As this is a trainee role, no previous mortgage experience is required.



In this role, you will:

Provide an agile and flexible service to customers to meet their needs within their channel of choice Listen to customers to identify and understand their current and future mortgage and protection needs, helping them to achieve a mortgage package that is fully tailored to their individual needs Recognising the wider financial planning needs of individual customers and making referrals to other areas of the bank, where their wider needs can be met Proactively developing and strengthening customer relationships and, in doing so, generating new business responsibly Develop and build effective working relationships with key stakeholders within and outside of the immediate business area


To be successful in this role you should meet the following requirements:





Communicate confidently and professionally with customers Seeking out and building on effective working relationships with key stakeholders within and outside of the immediate business area Delivery of satisfactory compliance and quality measures Ability to multi task and work well under pressure


This role is branch based in our Guernsey office.

Continue to grow with our internal opportunities.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.



If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:


Email: hsbc.recruitment@hsbc.com


Telephone: +44 207 832 8500