Job Description

The opportunity

The Right Broker was founded in 2015, we are a family-owned business based in Knowle, Solihull. We advise on all areas of Financial Services. Our brokers are nationally based, fully qualified and have years of experience in financial services.

Due to growth, we have an exciting opportunity for an experienced Administrator working within Financial Services. The ideal candidate must live within a commutable distance from our Head Office in Knowle, Solihull as you will be required to work here up to three days per week.

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Benefits of a Mortgage Broker Administrator

Here at The Right Broker, we believe a happy work force is a productive work force. Our company benefits include:

A pension scheme A staff referral scheme An adviser referral scheme A friendly, motivated team and a supportive working environment Office closure over Christmas Open and communicative relationship with management
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Responsibilities of a Mortgage Broker Administrator

Manage day-to-day administrative tasks using CRM platforms such as Acre, Zoho, and other relevant software Oversee the referral process, including onboarding and coordinating new introducers Allocate leads to brokers within agreed timeframes Maintain ongoing communication and strong working relationships with brokers and management Provide professional, efficient, and competent administrative support to external brokers
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Requirements of a Mortgage Broker Administrator

Minimum of 1 years' experience in a similar role within the financial services sector Proven experience using CRM systems Professional and confidential telephone manner Able to work independently and collaboratively as part of a team Strong organisational and time-management skills Experience working in a fast-paced environment Excellent verbal and written communication skills Ability to perform well under pressure and meet tight deadlines Analytical mindset with the ability to make informed decisions Proficient in CRM systems and Microsoft Office Suite (including Word) Willingness and aptitude to learn new skills Desirable: knowledge of and experience in debt collection processes
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Salary of a Mortgage Broker Administrator

27,000 - 30,000 dependant on experience for our higher salary banding you must possess all the required qualifications/experience as stated above.
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Working Pattern of a Mortgage Broker Administrator

Monday - Friday 9am - 5pm The successful candidates must reside within a reasonable distance from our Head Office in Knowle, Solihull, as they will need to work from the office up to three times per week.
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When submitting an application to The Right Broker, you are agreeing for us to keep your details on file for 1 year after the application date. You are also agreeing you are happy for us to contact you in regards to any positions we have that may suit your skills and experience within the 1 year period. You can of course opt out at any time by contacting HR.

Job Type: Full-time

Pay: 27,000.00-30,000.00 per year

Benefits:

Referral programme Work from home
Work Location: Hybrid remote in Solihull B93 0NN