Job Description

Motor Account Handler (Commercial)

Location

: Orpington

Package

: Negotiable+Benefits

We are currently looking for a Motor Account Handler (Commercial) to join our professional and welcoming team in Orpington.

Brown and Brown offer high quality, specialist products to Personal and Commercial clients throughout the UK. We have sustained one of the highest customer satisfaction and retention rates within the industry by focusing on the precise needs of our clients.

You will be joining a busy, proactive team of brokers who specialise in Commercial Insurance.

Brown and Brown Insurance focuses heavily on training and development and a full induction and training plan will be provided to successful applicants.

On a day-to-day basis you'll be:

Incoming and outbound call handling. Corresponding and communicating with clients and insurance companies. Midterm adjustments. Data input. Customer service. Checking covers, warranties, endorsements to ensure that they are correct and in line with quotations provided. Providing broking and admin support to the sales teams. Daily inbound and outbound post. Liaising with insurers and clients pre and post-sale. Dealing with calls of a technical nature from internal Account Executives along with Insurers and Clients. Effectively manage individual diary. Maintaining day to day compliance procedures for FCA regulations. Maintaining a complete and comprehensive training record. Advising manager of any backlog in work in a timely manner. Advising manager of any debt recovery problems or contentious issues in a timely manner.

The rewards:

An excellent base salary + Benefits (24 days holiday rising to 27 + Bank Holidays, Pension, DIS and a range of flexible benefits through our Reward Gateway Platform)
A relaxed and client focused environment within a team that is passionate about agriculture and retains the family feel to it.
Full support for ongoing professional development (including qualifications)
Access to the annual company share save scheme.

About you:

Previous experience in a similar Account Handling role is beneficial but not essential. Strong organisational skills. Customer service experience Experience working in the insurance or financial services industry.
Job Types: Full-time, Permanent

Benefits:

Company pension Employee stock ownership plan Employee stock purchase plan Referral programme Sick pay Work from home
Work Location: Hybrid remote in Orpington BR5 3HP