Job Description

Move Consultant
Location: West London (Hybrid - 2 Days Office / 3 Days Home)
Salary: Up to 34,000 Annual Bonus Eligibility
Are you someone who thrives on helping others feel supported during times of change? Do you enjoy being part of a small, close-knit team where your organisational skills and personal touch can really make an impact?
We're working with a well-established international company who are looking for two enthusiastic and detail-driven individuals to join their relocation team. These positions are ideal for those with experience in tenancy management, lettings, property support or relocation-style coordination, particularly if you enjoy building relationships and managing moving parts across projects.
The Role: As a Move Consultant, you'll be the primary point of contact for individuals undergoing location-based transitions. Your role is to make life easier for your clients by managing a range of services and ensuring everything runs smoothly from start to finish
Your day-to-day will include:

• Acting as the main liaison between clients and service providers, keeping communication clear and timely.
• Coordinating property arrangements, tenancy paperwork, temporary housing and support services.
• Keeping all updates, documents, and systems accurate and up to date.
• Providing friendly, informed advice throughout the customer's journey.
• Managing queries, troubleshooting issues, and ensuring a seamless experience.
• Supporting internal colleagues on cross-functional projects and suggesting improvements.

This is not a high-volume call centre environment. Instead, it's a calm and professional setting where attention to detail, empathy, and proactive thinking are genuinely valued.
What We're Looking For:

• Background in relocation, property, lettings, residential tenancies or customer coordination.
• Great communication skills - both written and spoken.
• Able to juggle multiple tasks and keep everything on track.
• Naturally helpful with a problem-solving mindset.
• Solid Microsoft Office skills and confident using internal systems.
• Someone local to the West London area (e.g. Uxbridge, Hayes, Hillingdon, Ruislip, Greenford, Slough) - or commutable to the office 2 days per week.

Why Apply?
You'll be joining a company that genuinely values its team - offering structured training, excellent support, and long-term progression opportunities. Alongside a competitive salary and bonus scheme, employees benefit from a strong holiday allowance, a workplace pension, and a friendly, people-first culture.
This is a fantastic opportunity if you're looking for a role that blends organisation, people skills and purpose - and you want to work with a team that makes a real difference every day.
What You Need to Do Now:
If this sounds like the role for you, don't wait - apply today with your up-to-date CV!
If it's not quite right for you but you know someone perfect, refer them to us and receive a 100 voucher when they're placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog.
Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful.
A little more about us:
We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles.
All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert.
We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003.
We take your privacy seriously. Please see our website for our full Data Privacy Notice.
Keywords: Relocation Administrator, Property Coordinator, Client Services Executive, Housing Officer, Lettings Coordinator, Customer Support, Move Manager, Tenancy Administrator, West London, Hybrid Working, Uxbridge Jobs, Ruislip, Hayes, Greenford, Slough, Harrow, Office Support

Skills Required