Job Description

Description

London Retail Partners in collaboration with M&S. We are opening M&S convenience franchise stores in several locations across London. We want you to help us introduce them to our customers. There's never been a more exciting time to join London Retail Partners! We are currently recruiting for our Shaftesbury Store.

Please note: you must be able to do early mornings (3:30am onwards) and late finishes. Overnight shifts also required.

ONLY APPLICANTS WITH PREVIOUS GROCERY STORE RETAIL EXPERIENCE WILL BE CONSIDERED. MUST BE FULLY FLEXIBLE.

Employer Description

M&S & LRP are ready to push boundaries to lead the retail convenience proposition across London. We are offering our most exciting opportunities yet. There's never been a better time to be part of our team.

Purpose

To deliver a great shopping experience for our customers, we are looking for full time colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

Description

Key Accountabilities

Serve our customers efficiently, both on the shop floor and at service points


Keep the store clean and tidy, ensuring that our shelves are always stocked with product


Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities


Proactively engage with customers to understand their needs, make recommendations?and deliver remarkable service throughout their visit to store.


Build expert product knowledge to sell and recommend our products and services


We'll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

Key Capabilities

High levels of customer service


Committed to delivering excellent work with great attention to detail


Open to and acts upon feedback, asking for this regularly


Takes accountability for planning and managing own workload efficiently


Strong communication skills


Adaptable to changing situations


Builds positive relationships by being a good listener


Good level of digital capability

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more
inspiring digital era. That's why we are revolutionising how we work and
offering our most exciting opportunities yet. There has never been a better
time to be part of our team. Marks & Spencer aims to be an inclusive
organisation, trusted and admired by our colleagues, customers, and suppliers.
Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts
with our recruitment and selection process, and we are happy to talk flexible
working.

If you consider yourself to require reasonable adjustments to any part of our recruitment
process, we invite you to share those requirements with us when completing your
application. We will make every effort to ensure your needs are met to provide
a fair and transparent process of assessment.

Company benefits include:

20% staff discount. (T&Cs apply)


28 days Annual holiday


Company pension scheme

Job Types: Full-time, Permanent

Pay: 12.21-13.21 per hour

Benefits:

Company pension Employee discount Store discount
Experience:

customer service: 2 years (preferred) Retail Grocery sales: 2 years (required)
Work Location: In person