to join our growing team. In this role you will be helping our practice to continue to increase in capacity and provide a world-class therapy service across our
three clinics
in Congleton, Macclesfield and Stoke on Trent.
Mentorship and Ongoing Training will be provided to allow the right candidate to succeed in MSK private practice. We are looking for somone who
loves customer service
and is happy to be
held accountable
to meeting KPI's.
The Role of the Physiotherapist
The role of the physiotherapist is to ensure that all clients have a positive experience in every session in our clinics. We want our therapists to be able to provide not only excellent clinical skills but also a world-class customer service experience. Success in this role will be measured on successful treatment outcomes, customer satisfaction, on-time and correct documentation of clinical notes as well the meticulous up-keep of relationships with existing and past patients of the practice.
You must be someone who:
? puts people skills ahead of clinical skills
? is a true team player
? is able to work in a fast-paced environment and demonstrate extraordinary attention to detail
If you LOVE working with patients in a hands-on setting and want to broaden your experience and skills, join a team that works together, supports each other and ENJOYS hard work, then you may just be who we are looking for.
Responsibilities and Activities:
? Do everything possible to get the best outcome for every patient
? Ensure that patients achieve their clinical and health/lifestyle outcomes (in the time frame you set)
? Confidently communicate the value of our service and your skills during the conversation about price
? Provide a high level of customer care that will cause patients to want to come back frequently
? Increase referrals by providing a high level of customer care and service to all of your patients
? Ensure that patients coming for free taster sessions convert to a first assessment
(when appropriate)
? Ensure that every patient completes a plan of care that they agree too
? Ensure that clinical notes are kept up-to-date and are accurate
? Participate in, contribute to, and help to develop the in-house educational training program
? Assist in the production of in-clinic workshops, community events and other marketing events.
? Be on hand to participate in and contribute to the clinic's social media activity
? Complete patient call backs without being asked to and be willing to speak to patients who have dropped off schedule
Skills Required:
? Above average clinical skills that will be developed continuously
? Excellent communication skills that are developed continuously
? Accountable - you're happy to be held accountable and willing to be coached to improve every aspect of your role
? To be able to engage with and connect with patients at the people level (not just the clinical)
? Deep understanding of patients internal and external problems
? Excellent organisational, time management and problem-solving skills.
? Excellent attention to detail
? Ability to work under deadlines and on schedule.
? Manual therapy
? Exercise Rehabilitation
? Private Practice experience
Location:
This clinical role which will be based across our two sites in Congleton and Stoke-on-Trent
Benefits include:
Salary 27,500 - 45,000 (pro-rata)
Flexible working hours (not a morning person? Start at 12pm. Are you an early bird? Then start at 8am)
Pension scheme
Weekly Clinical and Private Practice CPD Training
Enrollment onto Pro Sport Mentorship (Value 3,500)
State of the art 'Storz' Shockwave Therapy in both clinics as well as Gait and Motion Phits technology and scanning equipment - full training to be provided
How to Apply:
To apply, please attach your CV, along with a brief message about yourself.
Please note that we are unable to employ people without a VISA - this is not something we can help with.
Job Types: Part-time, Permanent
Pay: 27,500.00-45,000.00 per year
Benefits:
Employee mentoring programme
Flexitime
On-site parking
Ability to commute/relocate:
Congleton CW12: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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