Job Description

Why Freshview?

If there's one word that encapsulates the ethos of Freshview Foods, it's 'excellence'. This applies to the quality of the produce we deliver as well as the levels of service we offer to our customers.

At Freshview Foods, we understand that commercial success is driven by talented employees and loyal customers. Just like our dedicated team members, who constantly go the extra mile to ensure our company's high standards are maintained and exceeded, Freshview is committed to ensuring our people feel safe, valued and engaged.

What you'll be doing

We are looking for an exceptional Customer Delivery Driver to deliver our quality catering food supplies to our customers. You will be the friendly face of our business - the helpful driver who will ensure an outstanding service. You will be driving one of our branded vans, and will be responsible for delivering a whole range of items, taking the time and care to ensure they arrive in the perfect condition and as promptly as possible.

You might have to go above and beyond and use a flexible approach to deal with an unexpected situation or ensure special instructions are met, the ability to use your initiative is key to this role. We want to ensure that we find drivers who are customer focused and keen to make an excellent impression.

It is essential for this role that you have a full UK driving licence and have previous experience of multi drop driving. This role will also require the loading and unloading of goods. This job has variable and unsociable hours. The successful candidate must be reliable with excellent timekeeping. This role requires flexibility around the hours of work.

This is a full-time contract with variable hours working over 5 shifts per week, including weekends and Bank Holidays. Based at: Freshview Foods Ltd, Unit 2 Lowfield Drive, Wolstanton, ST5 0UU.

Start and finish times vary. Usually 12am midnight start until finish - flexibility is required.

Your responsibilities

To ensure that all deliveries of fresh produce are delivered to the customer in the best condition and matching exactly the to the customer requirements.

To ensure that any shortages are loaded onto your van as required - accuracy is essential.

To assist with the final loading of the vehicle

To ensure that all customers receive an invoice with their order & that this is checked by the driver and signed by the customer to confirm delivery.

To take ownership of all customer delivery requirements.

To make certain that all stocks are being kept securely and under the correct temperature conditions.

To make sure that any quality issues are reported to management.

To ensure they are the communication link between the customer and the company.

Ensure deliveries are completed within the required time limits but without compromising on customer service.

To complete all necessary paperwork relating to your daily deliveries ready to pass to debrief.

To ensure that the delivery vehicle is kept clean and sanitised inside and out at all times.

To make sure company standard safety and maintenance check are completed each day to the delivery vehicle and all faults reported to management.

Collect any empty crates on your daily run returning and sorting them in the dispatch area ready to be cleaned as per our cleaning procedure and recording the correct number on you debrief paperwork.

Have a good knowledge of our service and the products available in order to talk about and promote Freshview.

Understand and adhere to our food safety and health & safety policies and procedures. Immediately informing us it there are any changes to your driving license or status.

Be courteous to other road users when delivering and ensure you represent Freshview Foods in a positive light at all times.

Skills & experience

Full UK driving licence

3.5 tonne van driving experience with previous multi drop driving experience

Customer facing/customer service experience

Attention to detail and excellent accuracy

Experience in manual handling

Outstanding communication skills

Personal qualities

Ambitious to provide the best service possible to our customers

Friendly, positive and flexible attitude

Reliability is a must due to unsociable working hours

To show respect to our colleagues, customers and the community

A willingness to go the extra mile

Job Types: Full-time, Permanent

Pay: 35,120.80 per year

Benefits:

Additional leave Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Life insurance
Schedule:

Night shift Weekend availability
Licence/Certification:

Driving Licence (required)
Work Location: In person