Job Description

The role involves providing comprehensive administrative support to the department in the coordination and delivery of all training and development activities, including Clinical and Essential training programmes and Study days for LNWUH staff. Additionally, the post holder will assist in maintaining the Learning Management System for all aspects of Clinical and Essential Training, administration oversight of the Oliver McGowan Training, including the development of course outlines and prospectuses, managing online bookings, handling course cancellations, monitoring low course uptake, and maintaining training records.
Main duties of the job
The main duties & responsibilities will include:

• Event Management: Oversee learning events, including researching, scheduling, organising, and booking venues. Liaise with learning providers for information and quotations.
• Work Experience and Interns: Manage the placement process for work experience students and interns, resolving delays and coordinating milestones with the line manager and supervisor.
• Training Programmes: Coordinate scheduling and logistics for Clinical, Essential, and Oliver McGowan training programmes. Provide statistical data on attendance and compliance, and liaise with trainers and staff.
• Centralised Booking System: Maintain thecentralised booking system for all training aspects, including online booking, cancellations, low uptake, reminder emails, and pre-requisites.
• Clerical Duties: Update and distribute agendas, reports, and documents for meetings, take minutes, and follow up on actions. Liaise with stakeholders.
• Statistical Reporting: Provide statistical data on essential training, professional development, student experience, and placement types. Produce information for regional and national reports.
• Student Placements: Organise student placements for clinical and non-clinical teams, advise on adjustments, and support pastoral planning for new international nurses

About us
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Details
Date posted
14 October 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
32,199 to 34,876 a year Per Annum Including High Cost Area Supplement
Contract
Fixed term
Duration
2 years
Working pattern
Full-time
Reference number
337-NP-9097LD
Job locations
Across site
Harrow
HA1 3UJ
Job description
Job responsibilities
To view the main responsibility, please see the attached the and Person Specification.
Job description
Job responsibilities
To view the main responsibility, please see the attached the and Person Specification.
Person Specification
Education & Qualification
Essential

• Educated to NVQ Level 4, BTEC Level Higher National Diploma & Certificate (HND/C) or equivalent level/experience

Knowledge & Experience
Essential

• Experience of event co-ordination/management
• Experience of working with a Learning Management System
• Experience of working in a clerical, customer focussed environment
• Ability to analyse data, draw conclusions and provide recommendations from programme evaluations and attendance records
• Experience of dealing with sensitive and/or complex situations

Desirable

• Working knowledge of Learning and/or education environment
• Experience of providing remote support to end users.

Skills, abilities, and attributes
Essential

• Ability to communicate effectively with staff internal and external stakeholders
• Can demonstrate they are flexible and willing to adapt to the needs of the service
• Effective negotiation and influencing skills utilising tact and persuasion

Person Specification
Education & Qualification
Essential

• Educated to NVQ Level 4, BTEC Level Higher National Diploma & Certificate (HND/C) or equivalent level/experience

Knowledge & Experience
Essential

• Experience of event co-ordination/management
• Experience of working with a Learning Management System
• Experience of working in a clerical, customer focussed environment
• Ability to analyse data, draw conclusions and provide recommendations from programme evaluations and attendance records
• Experience of dealing with sensitive and/or complex situations

Desirable

• Working knowledge of Learning and/or education environment
• Experience of providing remote support to end users.

Skills, abilities, and attributes
Essential

• Ability to communicate effectively with staff internal and external stakeholders
• Can demonstrate they are flexible and willing to adapt to the needs of the service
• Effective negotiation and influencing skills utilising tact and persuasion

Skills Required