Job Description

Job Ref:

HEA2814

Branch:

Doubletree by Hilton London Kensington

Location:

Doubletree by Hilton London Kensington, London (South West)

Salary/Benefits:

15.90 hourly, retention bonus and other benefits

Contract type:

Casual

Hours:

Part Time

Posted date:

05/06/2025

Closing date:

02/10/2025

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As Housekeeping Supervisor you will assist the Head Housekeeper in supervising all aspects of housekeeping function - ensuring high standards are maintained.

Your day-to-day

People


Supervise day-to-day staffing requirements, plan and assign work, and establish employee performance and development goals. Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance Educate and train all employees in compliance with governmental and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties Promote teamwork and quality service through daily communication and coordination with other department heads May assist with deep cleaning projects and assist housekeeping staff during high-volume periods

Financial


Maintain proper inventory levels, managing cost per room for supplies and labor (for example: bed bath linen reuse and laundry operation).

Guest Experience


Check public areas, guest rooms/suites, equipment, and linens are clean and in good repair advise team members of areas of improvements Perform housekeeping duties necessary, including making beds as well as vacuuming and cleaning guest suites to ensure guest satisfaction Handle complaints and special requests to achieve complete guest satisfaction Comply with special needs and requests of the guests, VIPs and repeat visitors

Responsible Business


Maintain and order supplies and equipment in a timely and efficient manner while minimizing waste and maintaining "green" initiatives (for example: container recycling and cleaning agents) May maintain procedures for the security of lost and found items Perform other duties as assigned.

What we need from you

Minimum one year of housekeeping supervisory experience Must speak fluent English. Other languages are advantageous. Hands on and flexible

Why you should apply

Service-based annual leave (increasing up to a maximum of 5 extra days) Voluntary Medi-cash Scheme Employee Friends/Family discounted rates at Heeton-operated hotels Life Assurance, Income Protection and Employee Assistance schemes Referral scheme Heeton is an expanding company which offers excellent career opportunities. Exclusive access to the employee recognition reward scheme - Heeton Rewards Numerous voluntary benefits, including buy holiday scheme, Cycle to Work and many more.

In line with the requirements of the Asylum Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process

A stylish central London hotel with a Georgian facade, meeting facilities, free Wi-Fi and a chic restaurant. Doubletree by Hilton Kensington is just steps from Gloucester Road Tube station, from where it is six minutes to national rail and coach connections at Victoria station and eight minutes to Paddington station. Enjoy a night at the Proms in the Royal Albert Hall, 13 minutes walk from the hotel. Exibitions at the Natural History Museam, Science Museum and the Victoria and Albert Museum are withn easy walking distance and is a five minute taxi ride to Harrods and the shops of Knightsbridge.