Job Description

Job Overview

We are seeking a Multi-Skilled Site Engineer to support the Hard FM operations at HMRC's flagship site at Pilgrim's Quarter, Newcastle upon Tyne

Working hours to cover core business hours of 07:00am - 18:00pm split across two 8hr shift patterns.

Key Responsibilities

Carry out planned preventative maintenance (PPM) tasks in line with contractual requirements. Maintain plant and equipment in accordance with O&M manuals, industry best practices, and relevant legislation. Supervise subcontractors and ensure compliance with Safe Systems of Work (SSOW), policies, and procedures. Respond to reactive maintenance requests within agreed timeframes, completing all necessary documentation. Work safely and professionally at all times, adhering to company policies and procedures. Operate effectively both independently and as part of a team. Maintain a clean, safe, and secure environment in plant rooms and service enclosures. Perform ad-hoc duties as required during your shift. Maintain a high level of communication with Helpdesk, Engineering Supervisor & Manager at all times. Maintain equipment supported by sound diagnostic and problem solving skills, raising issues as required to the Engineering Supervisor & Helpdesk on a timely basis.

Health & Safety

Follow Group and company policies and procedures, at all times. Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery, or risk to health and safety, or the environment. Use all work equipment and personal PPE properly and in accordance with training received. Report any issues or training needs to your Line Supervisor or Manager. Take personal responsibility for Health & Safety matters.

Qualifications & Experience

Essential

Completion of a recognised engineering apprenticeship. City & Guilds, BTEC, NVQ Level 3 or equivalent mechanical/electrical qualification. Proven experience in mechanical/electrical and/or multi-disciplinary maintenance. Strong understanding of Health & Safety legislation. Ability to work on own initiative and deliver high-quality service. Excellent interpersonal skills, attention to detail, and customer awareness. Competent IT skills, including use of a handheld device or tablet.

Desirable

Electrical qualifications such as 18th Edition or City & Guilds 2391. Willingness to develop skills in other areas of building services. Commitment to ongoing personal and professional development.

You'll also need:

A full UK driving licence. Eligibility for BPSS and SC security clearance. Strong communication skills to work effectively with clients, contractors, and internal teams.

To succeed in this role, you'll demonstrate:

Technical expertise in Electrical/Mechanical systems and compliance. Operational delivery of engineering services and documentation. A commitment to safety, continuous improvement, and stakeholder engagement.

This is a client-facing role, and we're looking for someone who can represent Mitie with professionalism, integrity, and empathy--living our values every day.

We are one Mitie. We go the extra mile. Our diversity makes us stronger. Our customers' business is our business. We are built on integrity and trust.

Why you should work for us?

Exciting opportunity to join the largest FM company in the UK. This role will provide you with opportunities for training, development, progression, and internal promotions. * Mideals, an opportunity to receive discounts at various high street retailers, including Curry's, John Lewis, Tesco, Sainsburys, Boots and B&Q.