Job Description

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Multi-Trade Operative

Ipswich - covering

Essex, Suffolk and Norfolk

34,376 - 36,185 per year

40 hours per week

We have an opportunity for a Multi-Trade Operative to join our Day to Day repairs team, based in Ipswich. With a mix of skills and qualifications, the role will involve carrying out repairs to our properties and will cover all aspects of general building repairs and maintenance, including doors and windows. The role is mainly lone working with opportunities to work with the wider team as and when required, sharing out of hours call outs on a rota basis. With a company van and tools included the role will cover the sites across Essex, Suffolk and Norfolk.

The role of Multi-Trade Operative

will include:

Carry out construction, fault fixing and maintenance duties in line with contract specifications

Carrying out general building repairs including carpentry, plumbing, tiling, UPVC etc

Ensure tools and equipment are maintained in good condition and restocking these when needed

Respond positively to complaints and breakdowns in service delivery, by resolving problems or set into motion the means of resolution, ensuring customers are kept informed

Providing accurate and timely information on the progress of works that is easily understood by the customer

Skills and experiences:

To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to or undertaking NVQ Level 2 in a core subject (carpentry, electrical. If Plumbing Level 3 is required, Unvented - G3 Certificate and Water Regulations (WRAS). As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted

Awareness of health and safety regulations and working legislation

Skills in some of the following disciplines - carpentry, bricklaying, plastering

Excellent customer service and communication skills

Ability to prioritise workloads, work to deadlines and plan ahead

This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:


25 days annual leave plus public holidays

A pension scheme with employer contributions from Sanctuary

Life Assurance

Employee Advice Service including counselling

Cycle to Work scheme

Voluntary health plans Employee discounts Wellbeing support and tools

Employee recognition scheme

Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues

34,376 per annum (rising to 36,185 per annum after 12 months, subject to satisfactory performance)

For more information please


(if the link is unavailable please visit the Sanctuary careers website)


Closing Date: 2 June 2025

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - propertyservices.rec@sanctuary.co.uk

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at -

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.

We work closely with the Home Office in order to prevent unlawful working.

A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.