Job Description

Location:

Tewkesbury (Hybrid working available) 2 days per week at our Worcestershire clinic

Salary:

28-35K

Status:

Full-time, permanent

Purpose of Role:

To support the delivery of Musculoskeletal services across all business service channels. To be a true specialist in MSK and to incorporate this into healthcare rm's integrated model. To undertake a holistic multidisciplined assessment (by telephone or face to face) to consider clinical, personal and occupational or social risk factors and the impact of these on their condition or on their ability to work. To provide MSK advice and recommendations to address the presenting problem/s and solutions to address any underlying issues where appropriate.

Key Responsibilities:

To deliver MSK induction training to new starters


Use skill set combined with evidence and data to identify areas of MSK development across all business service channels.


To work closely with Health Care Plan to deliver clinical scrutiny for MSK intervention


Deliver 1:1 or group coaching for case managers to improve their basic MSK knowledge


To monitor incoming referrals through MSK dashboards


To hold a caseload within Functional Restoration Service (NHS), deliver 1:1 and group sessions from locations within Worcestershire.

Person Specification:

Experience

Demonstrate a broader general knowledge of a multidisciplinary assessment e.g. postural issues; psychosocial factors and nutrition.


Demonstrate up to date knowledge of your MSK specialism

Skills & Knowledge

Ability to write clear and accurate English


Proficient in MS office packages


Ability to understand the impact of work on an individual and the impact of ill health and an individual's ability to work.


CBT principles and motivational interviewing techniques are also a valuable skill for this role and will form part of the basic training if the skill is not present.

Attributes

Strong telephone skills


Problem solving skills



Organisational skills

Qualifications and Training

English and Maths GCSE Grade C or above


Physiotherapy BSc (Hons)


Membership of the appropriate governing body

Equal Opportunities Statement

HCML is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.




Department
Case Management
Role
MSK Specialist
Locations
Tewkesbury Office
Remote status
Hybrid

About Health & Care Management LTD (HCML)

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HCML is the UK's leading provider of rehabilitation, case management, occupational health, and workplace wellbeing services. We help people recovering from serious injury to achieve lasting recovery, guiding them through rehabilitation, community reintegration, return to work, and long-term support. Alongside this, we provide employers and employees with bespoke health and wellbeing solutions that tackle causes, prevent risks, and build a healthier, happier, and more productive workforce. With over 20 years' experience, ISO-accredited clinical governance, and a certified Great Place to Work culture, we deliver coordinated, compassionate, and outcome-driven care across insurance, corporate, legal, and private medical insurance markets. We're also proud to be recognised as a 2025 UK's Best Workplace for Wellbeing, reflecting our commitment to supporting the growth, development, and wellbeing of our people.



Founded in 2012
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