Job Description

Workwear Uniform Group Ltd (WWUGL) is a leader in the sourcing, design, manufacture and distribution of technical workwear, PPE and bespoke corporate uniforms.

Boasting 100m annual turnover and an international reach, the Group comprises multiple brands who each excel in a distinct part of the workwear lifecycle. This enables us to offer cradle-to-grave solutions to household brands spanning construction, healthcare, rail, logistics, banking, retail, tourism and more.

You'll play a central role in driving the growth of two of the Group's key brands: Direct Corporate Clothing (off-the-shelf PPE and workwear contract specialists) and Incorporatewear (bespoke corporate uniform specialists).

You'll also help establish WWUGL as a renowned brand in and of itself.

KEY RESPONSIBILITIES

- Full contract and client relationship management and responsibility

- Client retention through contract extensions and involvement with associated tendering activity

- On time in full delivery of client rollouts through use of critical path planning

- Sales growth through active promotion of cross-selling and account development

- Margin protection through pricing reviews and price file maintenance

- Delivery of garments to agreed SLAs

- Accurate forecasting of client spend

- Maintenance of accurate client data including wearer wardrobe profiles

- Completion of relevant KPI and ad hoc reporting

- Management of aged debt with clients

- Management of client orders and stock levels

- Management of outstanding debts, where requested

- Management of associated Account Administrator

- Ad hoc duties, as required.

- Communicating and meeting on a regular basis with key internal staff as listed below to ensure co-ordinated customer response

- Awareness of company's ISO 19001, 14001 and 45001 accreditations, objectives, and requirements.

- Attend annual company training and refresher courses.

- Any additional task or duties requested by management.

KNOWLEDGE AND EXPERIENCE REQUIREMENTS

- Proven experience of B2B account management

- Excellent communication skills at all levels

- Excellent analytical skills

- Highly organised with a flexible working approach

- Knowledge and understanding of relevant internal reporting systems

- Pragmatic and practical management and development skills

- Awareness of situations requiring customer empathy

- Ability to work under pressure and achieve tight deadlines

- High level of interpersonal skills.

- Proven sales track record.

- Strong sales negotiator.

- Good level of project management skills.

- Excellent time management skills.

- Good knowledge of the textile or garment industry

- Good IT appreciation and practical ability particularly Excel

- Previous experience within the corporate clothing sector desirable but not essential.

Job Types: Full-time, Permanent

Benefits:

Company pension Free parking
Schedule:

Monday to Friday
Experience:

B2B: 2 years (required) B2C: 2 years (required) Account Management: 2 years (required) Workwear: 2 years (required)
Work Location: In person