Job Description

The post holder will be the first point of contact for the National Programmes team, provide administrative support and assist in the planning and delivery of the National Programmes workstreams.
Working independently, within a busy team, the post offers variety with multiple workstreams/projects being undertaken in an environment with well established procedures and standards in place.
They will ensure their workload is managed effectively anddemonstrate flexibility in thinking, openness of mind and readiness for frequent change. The post holder will respond appropriately in a timely, accurate and professional manner.
Although this post has been advertised as a fixed term appointment, NHS staff will only be offered the appointment as a secondment. If you wish to apply as a secondment opportunity, you must have your line manager's approval. This post may be extended or made permanent at the end of the fixed term/secondment period depending on available funding and business needs.
Main duties of the job
Deal with first line enquiries to the department.
To provide a comprehensive administrative service to the National Programmes Team and associated work streams.
To develop effective working relationships with a range of stakeholders.
Undertake secretariat duties for internal and external meetings.
Work independently and manage own workload
This post is secondment until 31/03/2026 due to funding.
If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
About us
Health Education and Improvement Wales (HEIW) is the strategic workforce body for NHS Wales with statutory functions that include education and training, workforce planning, workforce development and transformation, leadership and succession planning, and careers. Our purpose is to develop a workforce that delivers excellent care to patients/service users and excellent population health. We are a Special Health Authority working closely with our partners; Social Care Wales, education providers, professional and regulatory bodies and Welsh Government.
HEIW's is committed to developing an internal culture of choice. Our Values reflect our thoughts, feelings and beliefs in how we will, and will not, behave and treat others:
- Respect for All in every contact we have with others,
- Ideas that Improve: Harnessing creativity and continuously innovating, evaluating and improving,
- Together as a Team: Working with colleagues across NHS Wales and with partner organisations.
HEIW received the HPMA Award for Employee Engagement in 2019.
What you can expect:
- a corporate induction and 90 day Welcome itinerary,
- compassionate leadership,
- a meaningful values based performance appraisal process,
- the opportunity to impact upon health and social care services and the lives and wellbeing of the people of Wales.
Many of our colleagues and stakeholders have commented on the buzz and atmosphere we create by working together as "One HEIW Team". Do you want to join that team?
Details
Date posted
10 September 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
25,313 to 26,999 a year per annum pro rota
Contract
Fixed term
Duration
6 months
Working pattern
Part-time, Flexible working
Reference number
082-AC073-0925
Job locations
Ty Dysgu
Cefn Coed
Nantgarw
CF15 7QQ
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Experience
Essential

• Experience of working within a demanding/high intensity administrative setting.
• Experience of minute taking and servicing of meetings.

Desirable

• Previous experience of working within a programme or project.
• Experience of working within the NHS or other public sector body.

Skills & Attributes
Essential

• Competent in the use of Microsoft Office packages.
• Excellent time management and prioritisation skills.
• Ability to work as a part of a high performing team.

Qualifications and Knowledge
Essential

• NVQ Level 3 secretarial or administration qualification (i.e., NVQ level 3 or RSA qualification) or equivalent demonstrable experience of administrative / office skills and knowledge.
• Evidence of recent continual professional development.

Person Specification
Experience
Essential

• Experience of working within a demanding/high intensity administrative setting.
• Experience of minute taking and servicing of meetings.

Desirable

• Previous experience of working within a programme or project.
• Experience of working within the NHS or other public sector body.

Skills & Attributes
Essential

• Competent in the use of Microsoft Office packages.
• Excellent time management and prioritisation skills.
• Ability to work as a part of a high performing team.

Qualifications and Knowledge
Essential

• NVQ Level 3 secretarial or administration qualification (i.e., NVQ level 3 or RSA qualification) or equivalent demonstrable experience of administrative / office skills and knowledge.
• Evidence of recent continual professional development.

Skills Required