Job Description

Area: Tunbridge Wells

Working Hours: 37.5 hours

Salary: Up to 24,000

Contract type: Permanent




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About us

Work for us Senior leadership team Our trustees Adult and youth shadow boards Commission our services Compliments and complaints

Navigation Centre Coordinator

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Are you ready to make a difference?

This is an exciting opportunity to join our Navigation Centre team who provide essential support to our services working with people in communities. The team is the first point of call for all communications, so you must be confident communicating with clients, families and social care professionals by phone and email.



Based in a fast-paced office, the team deal with a constant flow of referrals and enquiries and you will be trained to use our bespoke database. Ability to follow processes, excellent data entry skills, speed and accuracy are key. Due to the nature of the role, you will need to swap between phone calls, enquiries and tasks while remaining focussed.



You will prioritise and allocate tasks to support workers in the field, as well as providing information and signposting people to other services and organisations.



This is a full-time position, initially based at our head office in Tunbridge Wells but moving to Lamberhurst later in 2025.

Help us to help others. Apply today!

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How to apply

To apply please send your CV with a covering letter to: jobs@imago.community If you have any questions please email us or call

01892 530330

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Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact. We follow Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.



Applicants must have the Right to Work in the UK.



We are committed to building a diverse and inclusive workforce and encourage applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities.



If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please let us know, so we can try and put steps in place to help you be at your best through this process.