Job Description

Narberth & District Community & Sports Association are the community association and registered charity that operate Bloomfield House Community Centre in Narberth. The association host a multitude of services at Bloomfield, including a Dial a Ride Community Bus. Two community minibuses are based at the centre and the association have funding to employ a part-time Community Transport Coordinator. The role of the Community Transport Coordinator would include coordinating requests for community transport, liaising with drivers, and promoting the service to users and stakeholders.

Location:

Bloomfield House Community Centre, Narberth, Pembrokeshire

Contract Type:

16 hours pw. Fixed Term (until November 2026)

Hourly Rate:

14.00ph

Apply:

CV and Cover Letter - ndcsa@outlook.com by 5th November 2025 (may close earlier at the discretion of the trustees)

Main Duties

Promote, expand and develop the Bloomfield Dial a Ride Service Coordinate telephone and email bookings and enquiries Complete dial a ride journey schedules for drivers daily Organise drivers for dial a ride services and user bookings Liaise with drivers regarding their schedules when needed Liaise with stakeholders, including PACTO and Pembrokeshire County Council Ensure correct use of minibus permits Complete all administrative records Recruit and coordinate volunteers Data entry of accurate vehicle information including mileage, fuel, passenger journeys and times Arrange vehicle servicing and repairs for minibuses with approved garage Prepare accurate information/data reports as appropriate for grant monitoring purposes Be aware of health and safety guidelines regarding driving and operating of company vehicles Be willing to undertake minibus driver training (MiDAS) and to cover for Bloomfield Dial a Ride service drivers when necessary Undertake appropriate training i.e. Health and Safety, First Aid, Safeguarding Observe good practice and confidentiality, observing the Data Protection Act regarding all passengers including vulnerable people Additional duties as required by NDCSA Trustees

Personal Specification

Educated to level 3 or equivalent Good communication, organisational skills and attention to detail are essential Ability to relate to people from all walks of life, particularly people with disabilities, the elderly and those living in isolation Excellent administration and interpersonal skills Must be computer literate with excellent social media skills (including Microsoft office packages, Excel, databases & piloting of new booking software arranged by PACTO) Empathetic, patient and understanding Ability to multitask in a customer facing environment Be able to work to deadlines and both alone, and as part of a team Previous experience in the third sector or community transport (desirable) Have access to a vehicle D1 on driver's licence and a maximum of 3 penalty points (desirable) Full training will be given Successful applicants will be subject to an enhanced DBS check
Job Type: Fixed term contract
Contract length: 12 months

Pay: 14.00 per hour

Expected hours: 16 per week

Benefits:

Free parking On-site gym
Work Location: In person

Application deadline: 05/11/2025