Job Description

Company Description

Wavenet is a managed services provider specialising in cybersecurity, communications, and connectivity solutions that evolve alongside our customers' businesses--no matter what the future brings. Since our inception in 2000, we have been dedicated to keeping businesses connected. At Wavenet, we focus not only on immediate solutions but also on future needs. We continuously stay ahead of the technology curve, ensuring our customers can trust that we are committed to making their business future-ready. Your success is our success.


We go above and beyond to deliver exceptional service quality and an unparalleled customer experience, becoming a true extension of your business. We are dedicated to fulfilling our promise to make your business thrive.

The

Network Consultant

is responsible for designing, implementing, and commissioning network solutions for our customers. While we focus on Fortinet technologies, experience with other manufacturers, particularly Cisco, is also essential.


The ideal candidate will have at least five years of consultancy experience in designing WAN, LAN, DC, Wi-Fi, and security solutions, with an emphasis on SD-WAN. Strong communication skills and a passion for customer service are key, along with the ability to manage escalated technical issues and client expectations.

Key Responsibilities

Deliver Projects:

Execute customer-facing projects in line with Wavenet's Technical Delivery Procedure (TDP).

Build Relationships:

Develop strong connections with customers to understand their network and security needs.

Conduct Workshops:

Run technical workshops to gather information for low-level designs.

Design Solutions:

Implement multi-vendor network and security solutions, including routers, firewalls, and switches.

Technical Support:

Troubleshoot and resolve network issues and provide ongoing maintenance.

Documentation:

Maintain accurate technical documentation and provide training to clients.

Collaboration:

Work closely with project management and sales teams to ensure successful project delivery.

Skills You Will Need

Certifications:

Fortinet FCSS certified.

Networking:

Expertise in designing and troubleshooting LAN/WAN (Cisco, Fortinet).

Security Solutions:

Knowledge of Next Generation Firewalls and VPNs, primarily Fortinet.

Communication:

Strong interpersonal and presentation skills.

Analytical Skills:

Excellent problem-solving abilities.

Project Management:

Ability to manage multiple projects effectively.

Qualifications

Education:

Degree in IT or related field, or equivalent experience.

Cisco Certification:

At least CCNP level (desirable).

Driver's License:

Full UK driver's license required.

Security Clearance:

Mandatory SC clearance.

Additional Information

At Wavenet, we provide more than just a job; we create an exceptional environment with a broad range of benefits to support your success from day one. With us, you'll receive a competitive starting annual leave allowance, private medical coverage, discounted health plans, an eye care scheme, and extensive health and wellbeing programs, all supported by our dedicated Wellbeing Team.


We prioritise a healthy work-life balance, rewarding your commitment with an additional day of annual leave each year, up to a maximum of 28 days.


Here's a closer look at what we offer:

Hybrid Working:

A flexible approach with 3 days per week in one of our offices, with the option to work from home or from anywhere on the days you're not in the office here at Wavenet.

Annual Leave:

Start your journey with 25 days of leave, increasing by one day each year up to 28 days--our way of expressing appreciation for your dedication

.

Health & Wellbeing:

Your wellbeing is our priority. Benefit from private medical coverage, discounted health plans, virtual GP access, an eye care scheme, and a comprehensive employee assistance program, all facilitated by our Wellbeing Team.

Wavenet Academy:

We are excited to announce the launch of Wavenet Academy, our new user-friendly Learning Management System (LMS). This platform is designed to enhance learning, training, and personal development initiatives across our organisation.

Join us at Wavenet, where your growth and wellbeing are at the heart of what we do!